I rarely leave 1 star, but this interaction left me shocked and upset. Called them for hornets on the outside, and spiders and wasps on the inside. The lady on the phone Barbara was very nice and understood the issue and told me thier technician would be dispatched. Steve, the technician earning them 1 star review, texted me in the morning and arrived on time. That's why he doesn't get zero stars, but that's where all the good parts end. As he was walking towards my house on my driveway, I saw some smoke, which I think was vaping, as he was coming to me and when my kids were standing outside. Really unprofessional. We tool a walk around the property. The hornet nest wasn't there. I asked him if he will come inside to do the inside extermination. He told me that he was not told anything about inside and was only going to do the hornet nests and he had budgeted only 5 minutes for my house and it was already close to that time. He then called his office and told them that the hornet nests weren't there. He then asked me to call him if I saw another nest and walked back to his truck. Throughout the 5 to 6 minute interaction, all I could see was sheer anger and disgust in his eyes, as if I wasted his time. He made me feel like as if I was getting a charity handout and I was annoying him.

The office staff is always friendly and professional. Their fee for service is competitive. Their technicians are spot on. Advanced has been servicing my clients for 17 years at this point. Thank you for all you do.

The front desk staff and technicians have all been so helpful, kind, and knowledgeable. And best of all, the treatments worked! Would absolutely recommend Advanced to anyone dealing with the stress and discomfort of a pest issue in their home.

Very professional, honest, a very loyal owner. Prices are extremely reasonable, consistently experienced, well trained and personable technicians that can answers all of your concerns! Would never deal with anyone else! Office personnel are equally trained, knowledgeable, pleasant and respectful! A major step above some other companies that I have had experience with. Highly recommend ADVANCED TERMITE & PEST CONTROL! Their #1 concern is the customer!

Frank Stavola came to my house today and went absolutely above and beyond for us! Not only is he incredibly personable, he is very efficient. We would definitely recommend him, give this man a raise!!