Never Again on this Company! The first issue arose when we called for a free gopher retreat, just a week after our regular monthly service had been performed. Jeff, who has always been professional and dependable, came out as usual and handled the issue. However, we were surprised to receive an additional service fee. When we called to clarify, we were told that because it was a new month, a new service fee applied. This felt unreasonable and left us very frustrated—but we gave them the benefit of the doubt, assuming it was a one-time miscommunication. Unfortunately, just three weeks later, we needed another gopher retreat. Again, Jeff came out—and again, another service fee appeared. We called to question it, and this time were told, “It’s time for your monthly service.” Seriously? That was the final straw. We’ve decided to stop using AG Pest and find a company that values customer relationships more than just squeezing extra fees out of loyal clients. We don’t mind paying for good service—but not when we feel taken advantage of. If this is how AG Pest handles long-time customers, we’re out.

Want to let you know that Tom has been so helpful with a complicated large property, advised me when and how to manage the pests for the 2nd year now! Thanks you! Also Adam did a great job on our large property in Temecula Valley. For the grounds and James Adam’s was wonderful and very professional even on his last day of work before retiring. I was grateful to have had him do our property his last day at work! Great job guys! And thank you to everyone else who has helped me. All good experiences with AGPEST! Thank you!

Never use them before… But I just had one of their guys cut me off while merging lanes in a very dangerous way. Truck had a number 27 on the back I am disappointed

After many years of happy service from this company, my husband and I are now very dissatisfied with AG pest customer service. The first issue is when we called for a free reteat for gophers. Keep in mind we just had our monthly service performed a week prior. Jeff came out and took care of things as he always does (Jeff has always done right by us). We got a bill for another service fee. When we called to complain and request this bill to be dropped, we were told since it is a new month as service fee is to be applied. We did not like this and we're very upset but we decided, fluke. Won't happen again since we have always had great service before. Fast forward 3 weeks later. We need another retreat for gophers. We call and get our guy Jeff out to do his thing. Again another service fee. We call again and get, it is time for your monthly service. WHAT???? Needless to say we are dropping AG pest and finding another company that is not stuck on the bottom line. We don't mind paying a little extra for customer service but if this is how you get your money. I don't need it.

We have been using AgPest for 5 Years. I first contacted them because we had a bad gopher problem. Owen came out to address the gopher situation & gave us a really reasonable price. Within a month the gophers were gone from our yard. AgPest also sprays for bugs around our house. If you have a gopher/Bug problem call AgPest. Thank you Owen & Agpest for helping us out.