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Reviews
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Johnathan Lawson is an amazing technician!! He was so nice and professional, you could definitely tell he is experienced and knows what he's doing. Listened to all my concerns and answered them with confidence. He really took his time and cared about my property. Best service I've ever had, Thank you Johnathan Lawson!!
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I was completely misled by the door to door salesman. He promised top quality service at a reasonable price. This is not what I paid for or received. I spoke with multiple customer service representatives. They made several promises that were simply untrue. I feel like they lied to me. Made promises to simply get me off the phone. The service was subpar. I did not see a decrease in pest activity. I would not recommend using this service. Save yourself the hassle and use a reputable business. They charge a higher price than quoted. They offer a guarantee which Is not worth anything.
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I know there's quite a few controversial reviews, but also I believe it depends on the tech you are given for your appointment. Ive had great ones and not so good ones. The tech i had, Lyndon, was amazing. There was a wasp in my daughter's room this morning (my family is allergic) and they had a tech out here within just a few hours of calling. He listened to my concerns about the wasp and also the bugs that we've been dealing with. Saying he went the extra mile is an understatement. Highly recommend requesting Lyndon when getting pest services done.
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Great customer service. They were efficient and thorough. Within 15 min of our service call, our ant infestation was already gone at our new home. Spiders and mosquitos have not been back so far. They de webbed our entire garage after our move in and we’re polite and efficient with that work as well. Recommend for any pest needs.
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Our experience with ALTA Pest Control was nothing short of a nightmare. A door-to-door salesman came by and promised us pest control for roaches at a mere $50/month. However, when we tried to inform them that it was not in this weeks budget and that we would have to wait until next week, the salesman offered to VENMO us the payment to hit his quota and then told us that a technician would come later that day. When the technician arrived, we were informed that treating for roaches would cost an additional $200 on top of the $50. Essentially, we ended up with a quick cobweb removal and nothing more. Later, when we tried to cancel, they attempted to charge us $100 for product that was never applied. We even have security footage proving that no chemicals were applied. Despite explicitly instructing them not to treat our backyard with granules or spray due to our chickens, they still claimed to have done so. Our chickens are perfectly fine, which shows they did nothing beyond a superficial cobweb removal. In summary, ALTA Pest Control is untrustworthy, misleading, and unprofessional. Avoid them at all costs!