Their moto is if we didn’t put the ant bait in the right spot the first time around, you have to wait two weeks for us to come out again. I have about 15-25 ants on my bathroom sink at all times for the last two weeks. Lisa, the person who handles scheduling is not a nice person. Very nasty and unprofessional.

I was very satisfied with the service and their technician, James. He came out to my home on time and did a detailed inspection. He explained the treatment plan and the expectations. He used a natural product which was great, did the job! I will continue to use Arkadia and have also recommended them . If I could give more than 5 stars I would! I recently call again for a yellow jacket best. Their technician Drew came over on time , was very professional and explained the process. Did a fantastic job ! Like I said before, if I could give more than 5 stars I would!

Arkadia did a great job! I didn’t know what moved into my attic, but they could tell right away (bats). They gave me a few options with different prices, which I really appreciated. They returned to install a bat box/house, and had good recommendations on where they could hang it. They were on-time, knowledgable and friendly, and I’m happy with the solution!

Now that Arcadia merged with Viking, they charge you $80 to come and see if there is an issue. Arcadia used to come out and provide a free inspection so that you can make an informed decision. That's the type of business practice that I value and reward with my loyalty. Between that and being barely able to understand understand the operator in the offshore call center, I'm looking elsewhere. EDIT: I had Western come out for free and they inspected my house and didn't try to sell me something I didn't need. Highly recommend Tom from Western. EDIT 2: Thanks for the cookie cutter response but as I said, I was able to find better service with your competitor. I would guess that most people dealing with a pest removal service don't really care about "being heard"... but if that were the case, I would suggest using a US based call center.

We were redoing our bath/shower and discovered carpenter ants behind the tiling. Arkadia was one of three companies I called. They returned my call promptly and quoted me a reasonable price and options. They were competitive in rates and could fit us in right away. The representative was very knowledgeable and I felt confident in his diagnosis. Very pleased with outcome, problem handled!