I reached out to Nick to inquire about preventive termite treatment, and he came in person to explain everything in detail. He wasn't pushy and did not try to sell us something that we did not need. We ultimately decided to proceed with the preventive service for our peace of mind. Nick and his team were super professional, wonderful, and communicative. I would 10/10 recommend his team! It is so nice to find someone who is honest and gets the job done :)

Great service from Bay City Pest Management! We had a terrible issue with hornets in our front door and steps. Both my wife and I, and one of our dogs, got stung in the same morning. We called as a new customer and they fit us right in. Kim was very kind and scheduled Rob to come out the same day. Rob did a fantastic job treating the door and porch. He was knowledgeable and friendly and the price was reasonable. After 2 days the hornets were completely gone. We’ve tried other services in the last and none came close. We will definitely use them again. Highly recommend!

I highly recommend their service and support . They did a great job cleaning our home taking care of our bird issues. They were quick, professional and extremely competitive in price. Family run business and very pleasant. Happy to support a small business and they will likely have a customer for life.

Bay City is great. We have had Yellowjackets the last two summers - both in different but hard to get to locations. Both times Bay city sent a technician out within 12 hours of calling. The issue was taken care of on the first visit. Everyone we have interacted with from the company has been very friendly and respectful - nice family run business. 10/10 highly recommend!

Bay City Pest Management is a great company. Their personnel are top-notch, from the initial phone call to the technician they send out. We have been using them for many years. When a recent problem came about with ants in various areas of our home as well as silverfish in my office, we knew we needed to have the house treated the silverfish treatment required the technician to go up in the attic crawl space and put a special treatment in that wood get rid of the silverfish and also require us to not be upstairs for 2 hours after the treatment took place. After he finished the treatments, he gave us a rundown of everything he did and told us to let him know if we had any other problems or concerns. Eli was our technician, and I highly recommend him for any pest concerns you are having in your home. I highly recommend the company, as they are a family-owned business, which is my preference.