Big Blue Bug Solutions

5.0
  • 161 O'Connell St, Providence, RI 02905, United States

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Reviews

5.0 Out of 5.0
  • Anna DeRuosi
    Dec 09,2025

    Aaron did a great job arrived on time with the call before arrival. He worked efficiently. He was helpful in answering all my questions. He did a walk-through when he was finished and a great job explaining what was going on in my house. Needed BBB second visit and they saved the day!!! Thank you so much!! Couldn't be happier with Aaron. He returned for a follow up and quick efficient, pleasant, and professional. Can't say enough about this company and their team.

  • Marilyn Solomon
    Dec 06,2025

    I had the pleasure of working with Henri from Big Blue Bug Solutions, and I couldn’t be more impressed. Henri was extremely efficient, professional, and thorough in handling the service. He explained everything clearly, worked quickly without cutting corners, and made sure all of my concerns were addressed. I would highly recommend Henri as a service technician—he represents the company with excellence and really delivers top-quality service.

  • Kristen Marshall
    Oct 30,2025

    Five stars for Alex! Fantastic technician! Wish I could have the same technician every time! I’m always pleased with my interactions with any of the Big Blue Bug employees. But for corporate…. Big Blue Bug is a little pricey and they value efficiency over quality. Their technicians could be set up for more success if they were assigned to specific properties so they could know their customers’ properties better.

  • Jennifer Campbell
    Oct 10,2025

    Michael R. Did a great job laying over 25 traps in my crawl space to keep the rodents away during the fall and winter months. 5 Star job! Matt F. came by to check on the crawl space to see if there was any rodent activity and checked the traps. He did a great job and said only the outside traps had activity. Thank you Matt!

  • Phil Loscoe, Jr.
    Oct 18,2025

    The technician, Aaron, was very professional, courteous and knowledgeable. He patiently answered our many questions and even called 10 minutes before he arrived. First Class service. Great company. Vastly superior to the fly by night companies out there selling door to door.

  • Sarah Chase
    Dec 05,2025

    Big Blue Bug Solutions did an excellent job ridding my house of clothing moths. They addressed the problem promptly, and Brad made regular follow-up appointments until the moths were gone. It did not take too long, as I knew to call them right away when I saw a problem. I like the expertise of Big Blue Bug Solutions, and I know that I can trust them to safely treat my house around my pets (2 cockatiels and a cat). I have been in a carpenter ant contract with Big Blue Bug Solutions for decades, also.

  • Dana Brazil
    Oct 30,2025

    Cory did a great and thorough job. He arrived on time and made me feel confident about the job and ridding my property of mice. He does a great job for your company and I hope he comes to my house every time!

  • Timothy Canlas
    Dec 06,2025

    We’ve had mice in our home. We’ve contacted Big Blue Bug for assistance. After scheduling the appointment, Evan from Big Blue had come on time and provided excellent customer service. My wife and I were both home, and he was able to explain all solutions. He went through in detail what the process would look like and provided us with realistic expectations. Would definitely recommend Big Blue Bug to anyone looking for pest control services. Thank you Evan and Bug Blue Bug

  • Paul Fontaine
    Dec 09,2025

    Mike T. Performed my home's service and was fantastic. Professional, friendly, and informative. He proactivly mitigated risk and went above and beyond. He is truly an asset to your company amd I hope I get him every time.

  • Thomas Cooley
    Dec 02,2025

    Big Blue Bug keeps up the impressive service. Mike T. was out to the house today. He did not disappoint with exceptional service and wonderful personality. He was joy to talk to and did a great job explaining the service. Thanks again Big Blue Bug.

  • mary hafey
    Dec 09,2025

    Mike T. did an excellent job. He fixed the tiny openings where mice may have come into the leaves. No tech had done this before; he was very thorough. He checked the attic area behind the knee walls under the eaves and afterwards even replaced the strip of door insulation that a previous tech had left lying on the rug when trying to close the door to under the eaves. Very personable and explained clearly his suggestions for avoiding another "mouse in the house" problem. An excellent technician and representative for BBB!

  • matthew sidlo
    Dec 09,2025

    We used to use Fox Pest and the lack of service and follow up eventually caused some real issues with pests around our home. Switching to Big Blue Bug was one of the best decisions we have made. They did a full house wrap for us and we now have monthly service with them. Every technician who has come out has been extremely knowledgeable, professional and actually helpful. The difference in service has been huge. Thank you to the whole team at Big Blue Bug for taking care of our home the way it should have been taken care of from the start. We really appreciate it and we strongly recommend them to anyone who wants real results and reliable service.

  • matthew sidlo
    Dec 09,2025

    We used to use Fox Pest and the lack of service and follow up eventually caused some real issues with pests around our home. Switching to Big Blue Bug was one of the best decisions we have made. They did a full house wrap for us and we now have monthly service with them. Every technician who has come out has been extremely knowledgeable, professional and actually helpful. The difference in service has been huge. Thank you to the whole team at Big Blue Bug for taking care of our home the way it should have been taken care of from the start. We really appreciate it and we strongly recommend them to anyone who wants real results and reliable service.

  • Ryan Roi
    Dec 09,2025

    After having a not so great experience with another exterminator, we called because we noticed mice and those little basement crickets and honestly The Big Blue Bug is the best service you’ll find anywhere. Alex (L#66) came by and was so thorough and made sure we knew everything we needed to keep these pests at bay. Friendly and knowledgeable and professional, that’s what you’ll get!

  • Ryan Roi
    Dec 09,2025

    After having a not so great experience with another exterminator, we called because we noticed mice and those little basement crickets and honestly The Big Blue Bug is the best service you’ll find anywhere. Alex (L#66) came by and was so thorough and made sure we knew everything we needed to keep these pests at bay. Friendly and knowledgeable and professional, that’s what you’ll get!

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