Travis was wonderful. He has an engaging personality and very professional. He is always willing to answer questions and go the extra mile. I had a concern about a snake in the tray ceiling in our family room. Not only did he go out of his way to inspect the ceiling but was able to identify an opening (whole) in the ceiling) that would allow the snake to come through. I can now sit in the family room again! Your are lucky to have him working for your business.

(5 Stars)Larry, is the best service representative that I have had the pleasure to work with since moving to Wilmington, 9 years ago. He is always on time or calls ahead. He always greets us with a smile and gets to the job. Efficient and detailed he completes the service both inside and out with out issue. Highly recommend his services.

Joe was very professional from the initial assessment to the job completion. He was very personable, explained the process and answered all of our questions. He and Stacy did an excellent job considering that they had to go through multiple layers of old hardy board, newly installed vinyl siding AND open up some brick work to get to the honey bee colony. I hope we never have to call them out again but if the need arises, we will not hesitate.

Greg provided excellent customer service—he was friendly, professional, and thorough! I’ve been using Bug-N-A-Rug for years and continue to be impressed with their fair prices, quality work, and outstanding customer service. They are also incredibly accommodating and easy to work with!

Bug-N-A-Rug Exterminators are really great. From yesterday's phone call and quick scheduling of a technician to come to my home and today a friendly knowledgeable technician showed up on time and did his thing quickly and well. We are now wasps-free and I am so happy and thankful. All went well. Thanks again Bug-N-A-Rug Exterminators.