Alex did a great job! He called to let me know he was on his way, he was professional but still personable. He was a pleasure to talk to. He explained exactly what he was looking for and what he was going to do and after he was done he explained what he did and his findings. Thanks for sending him! Tracy

I have a cabin in a very wooded area of Virginia. The carpenter bees and woodpeckers were really enjoying the exterior wood of my cabin. I contacted Bugout and they sent out Jacob Longworth to address the issue. He was very professional and knowledgeable. He explained that the bees would bore into the wood to make homes for themselves and offspring. So that causes the initial damage. Then the woodpeckers would come and do some damage trying to get the bees. Jacob treated my cabin to keep the bees from boring and that in turn kept the woodpeckers from being attracted to my cabin.

Been a customer for a number of years and just added the termite service. Alex Jester was able to come out the very next business day to service our home. He was prompt, professional, and the termite equipment installation went extremely smooth. He called me before and after to let me know how everything went while I was at work. Would recommend for local services here in Lexington.

Austin always provides a reminder for when he will be arriving which is super helpful for me. Austin is kind and courteous. I do not have any issues with bugs at all with one exception and they came right back out to treat again. Great service! Great technician!

Garrett poindexter is always prompt in response and quick to take care of any issues. He’s professional, thorough, and explains his process clearly so you know exactly what’s being done. His reliable service and attention to detail give us confidence the problem is handled right the first time.