Absolutely outstanding service from start to finish! I reached out to Charm City Pest Solutions after discovering mice issues in my home, and I was blown away by the level of professionalism and care Derek brought to the job. From the moment I contacted him, communication was excellent, clear, prompt, and respectful. Derek showed up right on time (which is rare these days!) and took the time to thoroughly inspect the problem. What really stood out was the personal touch, he didn’t just treat the issue and leave. Derek explained everything in detail, made sure I was comfortable with the process, and even gave thoughtful advice for preventing future problems. You can tell Derek genuinely cares about his clients. It’s rare to find a company that combines expertise, punctuality, and such a friendly, human approach. I highly recommend Charm City Pest Solutions, they made a stressful situation so much easier. Thank you!

⭐️⭐️⭐️⭐️⭐️ We had a huge hornet nest under the roof, right by one of our windows. It got so bad that I couldn’t even open the window — the hornets were eating through the screen and getting inside the house! I reached out to Derek from Charm City Pest Control Solutions, and to my surprise, he came out right away. He took care of everything — removed the hornets and the nest, cleaned up the area, and even checked back the next day to make sure we were all good and hornet-free. Derek is not only professional and thorough, but also kind and easy to talk to. You can tell he truly cares about his customers and takes pride in his work. Highly recommend him to anyone dealing with pests!

Charm City Pest Control was wonderful to work with! They responded quickly with same-day service, on a Friday heading into a holiday weekend, to address a wasp and bee swarm. Derek was extremely professional, honest, and quick to help. No extra sales tactics and great service! Thank you Charm City Pest Control for saving the weekend!

Derek was very responsive to our needs. We had a difficult yellow jacket infestation. Derek was polite and thoroughly explained how he was going to treat the problem. He had great follow up and made sure we were comfortable with the options provided. I would highly recommend using Charm City and will use them in the future, if needed. Thank you Charm Ciry!

I woke up with a very scary black snake upstairs where I was sleeping and went into a panic! I was lucky and found Derek! He was the coolest and most professional person I think I’ve ever met and dealt with! He made everything easy from start to finish and has a wonderful genuine personality! He removed the scary black snake that could have bit and harmed my little dog or myself! My dad is in but he hospital and was worried about me and he even was patient and nice to my dad even on the phone! You don’t find people or even companies like this anymore! I cannot say enough good things about Derek and his company! Thanks SO much for everything! Definitely recommended for number one choice! 1000 stars!