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Reviews
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What a joke I've been using Craig and sons for awhile and I've never really been satisfied have ants between the houses that they can't seem to get rid of today they show up in my house without notice spray my front yard and do nothing for the rest of the house just ask for a follow up they tell me just do the job correct is what I tell them sounds like a perfect day for a cancelation what a waste of $100 JUST AN UPDATE just days after they sprayed my front yard. I took a picture of this little beauty hanging from my garage door. Definitely did not get my moneys worth. You can bet they sent me a bill for $99. I paid it, but I wasn’t very happy about it, they didn’t even offer to eat the hundred dollars even though they only sprayed my front yard instead of my whole house picture is date stamped August 4
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While I have never had work done by this company, I did have a very informational and useful phone call with Ryan. He educated me on my issue + gave me an honest solution. I appreciate him not just trying to take my money. Thank you Ryan - we appreciate it.
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Paid $900 to remove rats from attic but, more importantly, to seal up any open spaces to make sure the rats do not return. Still have rats getting in the attic and the last time I called I received no return call. $900 waisted! It just not right to pay that kind of money and still have the same issue.
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Ryan is AWESOME! I called Craig and Sons in an absolute panic this morning requesting asap bed bug inspection. In my line of work I come into constant contact with individuals who have active bed bug infestations. Last night (middle of the night) my youngest child woke me up to alert me we may have bed bugs- he had a bug crawl on him and we found evidence of shed exoskeletons of some kind of creature. I was not able to fall back asleep until early morning, called off work, and woke up at 8:00 am and called for inspection believing we had bed bugs and I wanted to treat asap. Ryan arrived at 10:00 am and completed a thorough inspection. He was so kind and professional. Luckily, we did NOT have bed bugs, but actually had carpet beetles! Ryan spent time educating me regarding carpet beetles and bed bugs and put all my fears to rest. 5 star treatment, would highly recommend. Hope I don’t ever need pest control services again, but if I do I will only use Craig and Sons and ask for Ryan! He is awesome!
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Wasn't happy with the service. They seem to be over price for the service provided. I moved on to another company that comes more often, and does much more work for about 45 dollars less a month. I was never happy with the workers attitude craig and sons provided me. They did not seem genuine and wanted to always sell some other service. And honestly the customer service people just seem very fake. I wasn't happy giving my money to these people. Always felt wrong.
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Very disappointed with their ant and spider spray service. Will not be calling them again. Had a one time service for $150.00 done earlier this week. I live in a mobile home on a small lot. The company I used in the past sold out to a larger corporation so I decided to try a local company. Was told the techs make their own appointments and would call the day before to let me know what time. Okay, that makes it a bit difficult for me to schedule appts on my calendar but I’ll deal with it. Did not receive a phone call with an ETA. I did however notice I had received a text quite by accident since my cell phone is not attached to my hip like so many people these days. Okay, I’ll deal with that. Change an appt on my calendar to another time since it conflicts with the time the tech said he would be here. Was told he would knock down all the spider webs and spray for the ants and spiders and to wait a little bit before I water all the plants on my patio. The spray dries quickly but it’s better to wait a while. Service was completed and $150.00 was paid. Later in the day I went out to water my plants. What the heck? There are spiders and webs all over the place. On my fence, in between my shed and green house, all over the patio. I called the office and was told the one time and and spider service is structural only. Meaning just the 4 walls of my mobile. What the heck???? The company who provided this service treated the entire area. Mobile, fence, patio. If I had been told that it was only the four walls I never would have booked this appt for $150.00 Lesson learned. Will be calling another local company I have been referred to. UPDATE: After my post they did send someone back out to spray the areas shown in the photo's, however I wish they would have mentioned the fact that they ONLY spray around the base of the home in the first place. The company I used prior to calling Craig & Sons used to spray the entire lot but they were purchased by Orkin which is why I called Craig & Sons, a local company. Just make sure whomever you hire you ask the right questions.