Critter Stop

5.0
  • 1610 Hart St Ste 102, Southlake, TX 76092, United States

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5.0 Out of 5.0
  • Jessie de Jong
    Dec 06,2025

    Oklahoma City area - Adrian at Critter Stop is the best! Adrian is very knowledgeable about the “critters.” They have a free inspection and we took advantage of that offer. We are so glad we did. Adrian quickly assessed the situation and advised us that we probably had a racoon; possibly multiple raccoons. Cameras were setup and we saw that we did have two of them - a mama and a baby. We caught the baby the first night, and the second night, we caught the mama. Both of them were caught within 28 hours. The baby was quiet. The mama was very aggressive and we are grateful that Adrian was there to remove it. Critter Stop showed up when they said they would and they did what we hired them to do. They even relocated the critters to a safe, authorized, and approved area. They are the best. We would definitely hire them again if needed (hopefully we will not need to). Adrian was always professional and polite – providing stellar customer service. He was courteous, prompt, and always showed up when he said he would. He answered all of our questions and we feel Critter Stop went above and beyond. Thank you Adrian. It was a pleasure working with you and Critter Stop!

  • Jenny Sevilla
    Dec 06,2025

    Jacob came out and did a really, professional and thorough inspection. He explained everything clearly and was very detailed. He was punctual (early) for our appointment and communicated well and was easy to reach. His follow-up and report were very well done. Great experience and I can highly recommend!

  • Jean Roselius
    Dec 06,2025

    Adrian was absolutely a wonderful gentleman to work with from the first visit to the last. He is friendly, competent and helpful. He explained the process Critter Stop uses to stop the mice (in our case), and how the trap check visits work, and the guarantee and future visit procedures should the need arise. It is hard to describe the attitude of a service person in your home, but Adrian is very pleasant to work with, a helper who joined him twice was also very pleasant, all smiles and great attitudes!! We enjoyed meeting them both and we enjoyed visiting with them each visit. We are glad the job is complete and hope we never go through mice AGAIN, however, Adrian turned an awful experience into a rewarding solution with great service. Thank you Adrian and Alex, (I think)! Your contact personnel are awesome too! Friendly messages and contact reminders...Great Company.

  • Lisa Aschenberg
    Dec 06,2025

    We had a great experience with Critter Stop. We had a critter get stuck between levels of the house and ultimately die in our walls. Jordan came out and did a free inspection. He was extremely thorough, knowledgeable, professional and kind. We knew right away this was the company to go with. He told us about the next steps and left us with some ozone fans to help with the smell. The first technician that came out, Bryan B., was just as great. He inspected every inch of our property to patch up any areas where critters could get in. Set up some traps and made sure we had no questions or concerns. The second technician, Aaron M., that came out to complete our treatment plan was wonderful too. Each of them gave a text to give heads-up of expected arrival time and advise of their name so we knew who to expect and exactly when. They were so professional and courteous, ensuring all questions were answered. The communication from the admin side was great as well. We were super impressed with the overall service, each employee interaction, and how everything was handled. It is nice to know that a company is still out there that truly prides themselves on delivering great service. We highly recommend Critter Stop.

  • Cynthia Perez
    Oct 13,2025

    Ricky from critterstop is always pleasant, helpful, courteous and compassionate about stopping pests from getting in our home. He’s very thorough and goes the extra mile to keep roaches, spiders, and critters out of our home. We have issues with hornets and wasps building nests in garage and hives outside front door. We used to have real Halloween decorations year-round. Thanks to Ricky and critterstop we no longer worry, and put out fake decor only on Halloween😜. Thank you for being the greatest pest control service I have had. Highly recommend you to my family and friends because you work and keep us safe.

  • Mary Ann Perez
    Oct 25,2025

    Rickie Rose is A for AMAZING and AWESOME!! He’s polite and easy to work with. He keeps the bugs out and makes sure to address all my concerns. He put baits down for field mice, traps for German roaches and setup an inspection with animal control to make sure raccoons or squirrels aren’t hiding out in my attic. Thanks critter stop for being the best in getting rid of pests. You make me happy and treat me like a family member-VIP. You are truly the best pest control since partnering with buckaroo, and I’m glad to have you in our contact list. I recommend you to my friend’s & family because you’re the best.

  • Mark Macdonald
    Dec 06,2025

    After hearing rats in my attic, I called Critter Stop and was thoroughly impressed. They answered even at 9pm! I got on the schedule, the estimator knew exactly what was going on and where they were getting in. The guys that came out made the work hardly noticeable, getting our exact paint. They also had cameras in the attic and would give us updates on what they were seeing. Very impressive service.

  • Jim Lamb
    Nov 07,2025

    Not sure why I am giving a 5 star review, they have so many! But I have to, they did a great job and very reasonable. Have wasps? Who you going to call? Call Cynthia!!

  • Erin Carlson
    Oct 30,2025

    I would hire Critter Stop again. This team is very knowledgeable and professional. We’ve been very happy with their service. They come when they say they are going to come, and do what they say they are going to do. They are skilled at finding the holes where the critters are entering the home, and closing them off successfully. They don’t stop until the job is completely done and your home is critter free!

  • Elaine Schultz
    Oct 30,2025

    I called Critter Stop for pest control after noticing ants and a few spiders in the kitchen. From the first phone call, the team was professional, responsive, and explained everything clearly. The technician arrived on time, was very polite, and seemed to be very knowledgeable. He also checked the attic and was able to see we had rats in the attic in the past but it was old.

  • Ashley Black
    Nov 17,2025

    Adrian was amazing! He’s extremely professional and knowledgable of his craft. He educated me and hand me a fair price to get my sunroom sealed up. Happy to work with Critter Stop and would highly recommend Adrian.

  • John Elliott
    Nov 07,2025

    I found the inspection and detailed explanation of what I needed to have done exceptional. I had been provided with 3 estimates by Terminix, and each one was more expensive than the one before. Also, the photographs that were provided to me and the explanation of what services they were going to provide were clear, informative and succinct. I agreed to the contract on site which I never do. Aaron who treated my home was a nice young man that spent hours securing my house. I was very pleased with his service and his tour of my home with me showing me what he completed. I'm very happy.

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