I’ve had enough of the consistent issues and disrespect from the pharmacy staff at this CVS location. They are rude, dismissive, and treat customers as if we’re incapable of understanding the most basic information. This isn’t just a one-off situation—it’s been a repeated problem for both me and my family. In the past, they’ve refilled the wrong prescription for me, and then refused to give me the correct one because insurance wouldn’t cover another fill—their mistake ended up leaving me without essential medication, including my insulin. That alone should have been enough to make a change. But today pushed it over the edge. My sister received not one, but two messages from CVS—one saying her birth control was ready to be refilled, and another saying it was ready for pickup. Like anyone would, she went to get it—only to be told it was “too early” and she couldn’t have it unless she paid out of pocket. She understands how insurance works—that’s not the issue. The problem is that CVS is refilling and marking prescriptions ready for pickup when they aren’t actually available. This is misleading, a waste of time, and completely avoidable. To make matters worse, the woman on the phone was flat-out rude and unwilling to listen. She spoke down to my sister and refused to acknowledge that CVS’s system and communication are clearly the problem here—not the customer. As of today, I’ve officially transferred every single prescription—for myself, my sister, and my children—to another pharmacy. And I’ll be telling every family member to do the same. If you can’t handle the job—especially with the increase in customers due to Rite Aid closing—then maybe you shouldn’t be in this position. People rely on pharmacies for critical medications and support. This CVS is failing at both. CVS, you seriously need to evaluate your staff, your system, and how you communicate with your customers. This is unacceptable.

I usually avoid CVS because their prices are way too high. I decided to give them a chance today since I needed a passport picture taken. They charged me $20 for it. The kicker is, they used MY cellphone to take the picture! I will never again set foot in a CVS as long as I live. I’m embarrassed that I paid that much. These stores are total ripoffs and if you shop here, you must love overpaying. Boycott CVS.

This new CVS store is a great addition to the area. The store store has a good layout, many items to choose from, a pharmacy and a pleasant staff. I also really liked how well decorated it was during the Holiday season. Everywhere I looked I can see a Santa which made the store feel very cheerful too.

This pharmacy is horrible! The manager Stephanie has to be the rudest most unpleasant and unprofessional person I have ever dealt with in a pharmacy. She has made it extremely hard to get my medications at times she’s even went as far as deleting prescriptions off my account and delaying me my vitamins and meds by days because of this. She has lied and said insurance wasn’t covering a medication I went to ShopRite after speaking with my insurance who said everything was covered, I will never ever go back there also their prices for meds are EXTREMELY high you are better off going to a food store or Walmart where they will match your good RX and actually give you the lowest price medication.

The employees are friendly and helpful. They have a great gift card selection that has been very helpful as well.