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Reviews
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Bad enough the front desk people are rude but now the new automated system is a horrible hassle!!! I cannot believe this country is so messed up that now we allow a pharmacy not to take patient calls
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So, now CVS has this new updated automated voice system which walks you through the (example: press 1 press 7 press 3) process, however it no longer has a number to press to ACTUALLY get to speak to a human pharmacist!! I tried at 2 pharmacies that's close to me.. nothing! It now makes you leave your phone number and a voicemail for them to call you back regarding ANY issues with your medications! I'm So pissed, I had to call the major Main customer service number to file a report regarding this. This lady helped me with my issue, however She was able to get through to speak to someone with NO problems! She told me now that this is how it's going to be with their pharmacy! Like WTH?! If you have a question of importance no matter what, you'll have to leave your phone number and a voicemail and wait however long it takes for them to give a damn to call you back.. And that's IF they call you back! And if it's a major question issue they won't even answer it or help with it if someone else is there picking it up for you (if you cannot get it yourself) while they are there at the store.. They will only deal with the person/customer themselves (which is YOU)! What a friggin joke this company is. I feel so bad for others that have to go through this same issue.
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Staff courtesy and kind, always there to say may.I help you find something when you don't know where it is
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Excellent caring service during my visit to CVS today.
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Love this pharmacy!! The girls that have been working there for so long with the pharmacist ashleigh They are so amazing very helpful. They go above and beyond to make sure they get you your prescriptions in a timely manner. Always so respectful, smiling Absolutely appreciate them If I could remember everyone’s name, I would love to Acknowledge them thank you all!!!