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Reviews
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Eric (the owner) was the first to answer my call and showed up himself the same day. Very rare in today’s world! The price for my Yellowjacket nest was very reasonable and the process was explained before, during, and after. I highly recommend Eric and Dayton’s Hometown Pest Control.
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Eric responded to my request quickly and came by for an inspection on the same day. Even though it was late in the day, he took his time to explain and educate me on his process. Eric and his company exemplify honesty, integrity, and the highest quality of service. I appreciate, will use and highly recommend Eric and Dayton's Hometown Pest Control!
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I really can't say enough nice things about Eric, the owner, and I would immediately recommend this company to anyone with a pest problem. He was highly profession, very quick to respond, and extremely knowledgeable. Seriously, his customer service cannot be beat! We discovered small bugs and flying insects in our basement last night, called close to closing time, and left a message. He called us back within 10 minutes and asked us to send him some pictures. We did and he called back a few minutes explaining that it was carpenter ants, he didn't want us to panic all night about it, and that he could try and fit us in the next day. He came by the next day and, as it turns out, we had both carpenter ants and termite swarmers (the picture of the winged one was a bit truncated and that one antenna bent like an ant's which made it look like a winged carpenter ant). He then spent well over an hour giving us a lot of good information regarding both- what they are, how we got them, and explaining how they should be treated, as he no longer does termite treatments. He told us the price range we should expect per linear foot, how they should be treated (and suggested asking about the carpenter ants, too, rather than just trying to get us to have him treat those), and suggested several companies to call to get quotes. All of this and he didn't even charge us a service charge for the visit! If we ever have any type of pest problem in the future, we wouldn't even consider calling anyone else.
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I want to say that after calling a few of the bigger, corporate owned places that were astronomical in their quotes to my elderly mother, I called here because the business was local and that appealed to me if my mother needed to contact them. Eric responded immediately which I did not expect at all and in the end didn’t charge my mother at all because there were solutions that she could do on her own. That shows a lot of honesty and integrity…especially nowadays. Eric has my office’s business should we ever be in need and I will refer anyone who asks to him.
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Eric is a prime example of why we should keep faith in humanity. Very humble, knowledgeable, helpful, and not out to take advantage of anyone. His company is honest and even though he traveled a long distance to our home to evaluate our situation, he deemed his services necessary at this time and didn’t charge us. Thank you and we will surely be enlisting your services in the future and ensuring others look in your direction as well.
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Eric was very knowledgeable and courteous when he accessed my insect problem. He came down the very next day when I told him of my concerns. I would highly recommend this company to anyone who is having problems with pests! Thank you for being so prompt!