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Reviews
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I don't like to leave a bad review for a local company but here's what happened: We signed up for quarterly treatments. First one went great then after four months - nothing. We had to call and they said the tech left. That's fine but why wasn't someone else assigned? They were booked for another month. So at month five of our quarterly treatments they call to cancel on the day of and said we'd have to call to reschedule for a third time. We've tried everything to do business with them but they just don't want it so we're giving up and calling someone else.
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I called dugwell after a few months of living in our new house, because of a bee problem we had on our front & back porch. The lady who answered the phone was extremely nice and scheduled me within 2 days! The guy arrived 20 minutes early and we have had no more issues with the bees since then. Highly recommend!
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We live in a log house, and every Spring the ‘wood bees’ come out and drill holes and lay their eggs in the wood… we have used the Dugwell business for many years as a preventative. When we call the Dugwell folks, they’re always prompt, courteous, and do a fabulous job! we’re ALWAYS very pleased with their work. 5 well deserved stars!
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They are great every time they come they are kind, do the job, and are honest with fair prices. We will continue using them for all our pest control needs. We only pay $95, without contract, to have in and out spray (price based on home size).
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Have used Dugwell for years, but last 2 years have had problems. They tried to charge us extra $ 50 for services more than a month after services were performed & paid for in full. Were told charges were raised long after we paid what they invoiced for. Have had scheduled services canceled or just no one shows up. We're told that someone would come this morning at 8am. It is now 11:10 and no one has showed up & no calls explaining why. This seems to be a pattern with them lately. Is a shame because we have bragged & praised them in the past. Would suggest maybe finding a better Co unless you like waiting or being told services will be preformed but no one shows