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Reviews
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Outstanding Service from Jimmy Johnson and the EcoCare Team We initially approached EcoCare for pest control services but were so impressed that we expanded our scope to include their crawl space renovation and insulation installation package. Jimmy Johnson stood out from the start—he thoroughly inspected the problem areas, took detailed photos, and clearly explained the issues and recommended solutions. Among all the specialists we consulted, Jimmy was the first to identify and communicate the underlying conditions in our crawl space that required attention. He went above and beyond by coordinating with his team to repair and paint the damaged siding on our chimney—at no extra cost. Jimmy maintained excellent communication throughout the process, keeping us informed about arrival times, next steps, and patiently answering all our questions. His professionalism and dedication were key reasons we chose EcoCare for our home services. We highly recommend Jimmy Johnson and the entire EcoCare crew for their exceptional service and commitment to customer satisfaction.
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EcoCare is outstanding! I asked for help with a mouse in the crawl space and they kept to that request without any mention of signing me up for anything else, which was very appreciated. Phone conversations with the office happened easily and were managed beautifully. Both the assessment of the situation at my home, and then the actual work, were done by professional and capable persons. Their software program runs smoothly too. Terrific company!
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I contacted this company to schedule service and the customer service was spectacular! Paul, the service technician arrived, he was very professional, knowledgeable and did a wonderful job fully inspecting our home. He went above and beyond the call of duty! He also made sure we fully understood our situation. Eco Care is blessed to have him as an employee. I would definitely recommend their services to friends and family.
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Excellent experience with Paul Merchant for our initial inspection! He provided a lot of information to help us avoid attracting rodents to our home, and took the time to answer all our questions. He provided different options and there was no pressure to take the more expensive option. Phone staff is very friendly as well. Highly recommend!
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My husband and I had a wonderful experience with Spenser from EcoCare today. He was very thorough and spent time explaining different options to us for our ant issue. Not only did he make us feel relieved, he went above and beyond when he found an injured animal during the outdoor inspection. Thank you for your kindness and compassion!
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I was nervous about having to deal with an issue in my home since there’s so many options. There's so many reviews of places that made me feel on guard about exploring this service since it’s an expense and there aren't immediate results, so it feels like a gamble! Ricky was friendly and great and explained everything in a way I understood and I wish I hadn’t put it off for so long!
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We canceled the rodent removal service after a year because not only did it not go away, it got significantly worse. They did not even check an entire side of our crawl space (we found out after hiring another company since ecocare failed so badly) and there were several entry points ecocare had missed. I could not be more disappointed after paying $3400 for the initial eradication, regular visits and a sanitation of the crawl space. On top of that the rats ate through both vehicles wiring, ended up being in our kitchen, attic and bathrooms AFTER more than a year of their so-called service. We have had to purchase glass jars to store all (and I mean all) food in the house. We are in this problem over $10k after more than a year and it’s not even close to being solved. I could not warn you against using this farce service more.
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I’ve had a variety of cervices from Eco Care and have been extremely pleased with everything, from replacing attic insulation to outdoor pest control. The people are all very professional and pleasant, and they do a great job! Highly recommend!!
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Paul was friendly, on time, and very efficient to do an inspection. You know you can trust a company when they report there are no issues even when that means they make no money. He even noticed a sliver of light in the attic indicating a possible opening and sealed it up for me free of charge! Highly recommend.
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We've been customers over the year and have always been satisfied with the service EcoCare has provided. They are very responsive and available whenever we have needed them. From ants to squirrels they have effectively taken care of them with products safe for our pets.
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Ricky showed up on time, did a quick once over of our attic space and the exterior of the house. It did not take him long to find where the rodents were entering the attic. He was clear about what services are offered and what to expect in the future. I highly recommend their services, if you are in need.
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Patrick just did a free inspection for us and was so kind and helpful! He identified a couple small issues we’ve got (some mice and holes in vent screens they are getting in by, and moles). Though they don’t do moles, he told me exactly what I could do to take care of them myself. He also told me how to fix the vents and take care of the mice myself, but also offered to send pricing for EcoCare to do it. Basically, he gave me lots of options and great info. Really appreciate how communicative the whole EcoCare team has been as well. From appointment booking to arrival today, they’ve been quick to respond and always let me know what to expect next. If we’ve ever got need for pest control in the future, these folks will definitely be my very first call.