EcoGuard Pest Management

4.5
  • 3678 Bassett St, Santa Clara, CA 95054, United States

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Reviews

4.5 Out of 5.0
  • Mick'sBiz
    Dec 06,2025

    It all depends on what tech you get! Some are very LAZY and do not do all they’re supposed to do. However, Vance was exceedingly professional, polite, friendly, courteous, helpful, and did more thorough work than any other tech (including 2 or 3 others from EcoGuard) that I’ve had out to my home. He is a total gem! I’ve extended my service solely because of him! I wish all the other techs were equally competent and wonderful. Thank you for being such a rockstar, Vance. I have had great experiences with their customer service. They too are very professional, helpful and courteous. This says a lot these days. My beef is that all previous techs did not perform all contracted services, one was very lazy and was only here for literally less than ten minutes. Also, it’s not always easy to lock down arrival time and get sufficient notice and heads up. Direct communication with tech during arrival window would be most helpful.

  • Blanca Maldonado
    Dec 06,2025

    I wanted to share my positive experience with Elliot, who arrived on time to complete the service. He was very professional and considerate, waiting for us to leave the location before starting the job. During the service, he took the time to explain how we can prevent ants from becoming an issue in the future, which I really appreciated. His attention to detail and helpful advice made the whole process smooth and informative. Thank you for the great service!

  • Elena Zotchik
    Nov 14,2025

    We had a great experience with this company. They came out promptly for the initial service, and when it didn’t fully solve the problem, they kindly offered a complimentary follow-up visit at no charge. Even though the second treatment didn’t fully work either, they stayed in touch, checked in on us regularly, and even offered to come out one more time to help. The management team is very understanding and genuinely cares about their customers. Special thanks to Jef, who was extremely helpful, professional, and took the time to explain everything in detail. It’s rare to find such dedication and customer service these days, and we truly appreciate it. Highly recommended!

  • denise butler
    Nov 14,2025

    Cory was so upbeat and a pleasure to work with. He did a thorough touch up of a previous service and communicated where he saw issues and appropriate next steps to make sure the application stays effective. The scheduling process was so quick they were able to come out fast. Overall very happy with my experience and will definitely keep them !(:

  • Milo Nano
    Oct 07,2025

    Nicolas did a great job with the flea treatment at our home. He was very kind, friendly and seemed knowledgeable with this process. He thoroughly sprayed inside each bedroom and living room and treated the exterior as well. Appreciate his attention to detail and professionalism. Highly recommend. Thanks Nico and EcoGuard.

  • Miranda Qian
    Nov 14,2025

    Francisco is the best! We have been struggling with recurring ant problems for a while, trying different baits and sprays after doing my own research, but the ants kept coming back. At first, I was hesitant to hire a pest control service because I thought they would just do what I was already doing, so I didn’t think it was worth paying for. But the technician Francisco from EcoGuard completely changed my mind. He arrived on time, carefully inspected our home, and patiently answered all our questions with professionalism. After he finished, I noticed the ants were gone. His knowledge and dedication showed me that the service is absolutely worth it, and because of his work, I plan to continue using EcoGuard pest control service. Thank you Francisco and EcoGuard!

  • Gretchen D
    Dec 06,2025

    I signed up for their service and on the day of, the person showed up and I assumed he started the work. He actually just left without even telling me before doing any work. When I contacted the office, they didn’t seem surprised and were going to send the same technician. I’m frankly surprised by the positive reviews which mention reliability.

  • Jane White-Rose
    Dec 06,2025

    Jordan was very nice, easy to communicate with. Listened to my concerns. I appreciate that quite a lot. He sprayed all around the outside, after inspecting inside and garage for rat traps ... changing out any necassary. I would approve his return to my home.

  • Brooks Szolyga
    Dec 06,2025

    Eliot was very thorough in checking previously laid traps and explaining what he did in addition today. He answered all our questions about his process. In the suggested future visits we hope he will be the technician sent to our house

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