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Reviews
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Echo Shield has been great. They’re responsive. The techs are always friendly and respectful. I would recommend this company. Dara came out last time and Norbert was here today. They were both great. They spent quite a bit of time around the house and property. I’ve had other companies that breeze through in a few minutes but the Echo Shield team has been fantastic!
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Ecoshield has really worked in controlling any bugs inside the house. We are very pleased. I had Ahmad come to my house for our quarterly treatment. He called me ahead of time and was very polite and friendly. We were very pleased with his service.
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“O” arrived promptly for my inspection. What a pleasant and knowledgeable person! I enjoyed speaking with him. His inspection was thorough and meticulous. The price quotes were surprisingly very reasonable. I appreciated how well everything that needs done was explained. A job well done! 5 stars!
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O was amazing! He was punctual, Professional, knowledgeable, and thorough. He took his time to do a detailed inspection of my home and took care to explain everything clearly. The whole Length of the appointment, I thought that he was attentive and absolutely 💯 invested in doing a great job.
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Otha Tisdale Jr. came to inspect our house and it was a wonderful experience. He was polite and informative. He is very knowledgeable and personable. I would love to see him again!
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Be very wary of this company. Frank D. knocked on my door and signed me up for quarterly service. I later discovered that he or someone else in their organization changed me to bi-monthly service without my knowledge or consent. That means they changed our agreement from 4 to 6 services per year. They even forged my name on a contract as "proof" (see image). They drew a straight line for my signature, which is not how I would ever sign a contract. When I discovered this and called them, they immediately offered to reduce my fee by $30/service, but they refused to void the most recent invoice. I refused to pay and cancelled the service. Now they are pursuing me for an invoice for a service that should have never been performed. These are not good, honorable people. Ironically, had they simply reversed that one invoice, I would have stayed with them. They play games with billing so if you do hire them, watch your credit card more closely than I did to avoid being over-serviced and over-billed.
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Justin is the king! I would recommend his service any time. Thoroughly checked and examined and completed the house inspection. Great person, attitude, and work ethic. Thank you for sending Justin!
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Mr. Otha Tisdale Jr. was extremely kind and thorough. He took his time inspecting the house and explained everything to me clearly and in detail. Very professional and knowledgeable. Excellent pest solutions inspector. Highly recommended.
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We’ve only used EcoShield a few times so far, and each representative has been friendly, courteous, and thorough. Shane was here yesterday, and he was very informative. He explained what he doing, concerning areas that my husband and I weren’t aware of outside around the house. We would recommend EcoShield.
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I asked for rescheduling prior to the required 24 hr timeframe. I told the representative I would not be home and for the $170 plus tax I wanted to see what was done and have them treat the inside. The tech showed up anyway when I was at work. I contacted the representative again to be told that the routes were set and we can schedule for interior at a later date. This was the same rep I spoke to the day before. I called the main office line and was on the phone for over 30 minutes wasting my time. Mean while the technician was at my house for less than ten minutes providing what was clearly not $170 plus tax worth of service. The next morning in the daylight I went outside to see spider webs all around the corners and foundation of my home. De-webbing is one of the services I was supposed to be paying for. That being said I can’t imagine what else wasn’t done in under ten minutes. Not happy at all! And they’ve got me tied into some kinda ridiculous contract