Disappointed that sticky trap was not changed out. For $182 I expect more than the quick walk/spray around the house. I was impressed with the initial service 30 days ago. Today’s first quarterly service was a disappointment. Both the garage doors were open so the inside of garage could be serviced. Would love to hear the excuse as to why the sticky trap was not changed out when it was full of insects and lizards. Save your money and go with a cheaper company. Do better EcoShield Pest.

If you’re looking for a masterclass in laziness, manipulation, and customer service so bad it borders on satire—congrats, you’ve found the right company. Two services in, and my tech Dillon apparently thought he was auditioning for the role of "Guy Who Barely Shows Up." He was here for maybe 10 minutes—just enough time to pretend to do the job, hit a few spots inside, lazily spray the base of the house outside, and peace out like he had more important things to not do. No cobweb removal, no wasp nest removal, no window or door treatment. Basically, everything on my invoice got ignored like it was a Terms of Service agreement. All that half-hearted effort for a generous $172 per treatment. At that price, you'd think they'd at least pretend to complete the job. But nope—had to schedule another tech just to finish what the original tech didn’t even bother starting. So I canceled. Told customer service why. Her response? “We’re not perfect; we all make mistakes.” Ah yes, the timeless corporate motto for "we don’t train our people, and we don’t care." Because clearly, spraying around windows and knocking down cobwebs is some NASA-level procedure, far too advanced for the tech’s capabilities. Then came the fun part: cancellation. Suddenly, I was being hit with Jedi-level manipulation tactics. I was told I had to pay the full 24-months remaining—but wait, she'd do me a favor and lower the price and contract length, if I just signed another contract. Ma’am, no. I’m canceling. As in goodbye. My contract clearly states I can pay a $250 cancellation fee and walk away. I had to repeat this multiple times like I was teaching someone how to read for the first time. She kept trying to rope me into a new contract like I didn’t just say I wanted out. Eventually, she gave in—but not without trying to tack on a mystery $20.63 “tax” on the cancellation fee. Not on services—on the fee to leave. I’m currently verifying with the Texas Comptroller, but I’m pretty sure tax on a cancellation fee isn’t legal. Oh, and if you're relying on Google reviews to make a decision—don’t. Yelp shows the real horror stories. If this company actually focused on service instead of deploying gaslighting sales reps disguised as cancellation agents, they might not have to trap customers into contracts and hope no one reads the fine print. Bottom line: Avoid this company like it’s a raccoon with rabies. They don’t care about quality work, they don’t respect customers, and they’ll do everything they can to milk you for more money on the way out the door. Although if you’ve ever wondered what it’s like to be back doored without the lube, this might be the perfect company for you, I’d say they’re pros at that, at least they’re good at something 👍🏻

I don’t know how this company is getting good reviews… our experience was horrendous!!!!! First off it’s the most expensive pest control we’ve ever had by A LOT. $200 a month …. And the worst pest control we’ve ever had. They did not do even the most basic of things such as sweep up the spider webs around the edges. I cannot get them to give me a confirmation of my account being cancelled and I’ve been asking for almost 2 weeks. If I get charged again I’ll be livid. Absolute horrible service … please go elsewhere!!!!!!!! Photos are taken hours after the supposed monthly service took place. Honestly I should be refunded, but at this point I’ll just be happy to be cancelled. Ridiculous.

I give Ronnie a 10/10 recommendation! I was very happy with the excellent service he provided to our home! I’m looking forward to enjoying our porch this Spring. I always love when Ronnie comes and services our home. He always has a great personality and always does such a great job! When Ronnie comes, I know I dont have to worry about these pesky little bugs. He makes sure to spray areas we need it most and overall great quality service. Thank you Ronnie for servicing our home!

I cannot recommend EcoShield Pest Solutions enough! From start to finish, the experience was seamless, professional, and beyond what I expected. Beau came to my home first and explained everything about their services. He wasn’t pushy at all—just incredibly knowledgeable, personable, and easy to talk to. He answered all my questions honestly and really sold me on the peace of mind that comes with their treatments. Honestly, it felt less like a “sales pitch” and more like a helpful neighbor giving me advice. Then came Marques, the technician who actually performed the pest control service. He was just as impressive—on time, friendly, and extremely thorough. He walked me through what he was doing, took care to treat every area I was concerned about, and made sure I understood how the service worked. You could tell he really cared about doing the job right. Together, Beau and Marques made this such a positive experience. EcoShield clearly hires people who know their stuff and care about their customers. I feel so much better knowing my home is protected, and I’ll definitely be sticking with them long-term. Thank you, Beau and Marques—you both made a fantastic impression!

I want to thank EcoShield for not only there Good Work over the years at my Home in Fort Worth Texas. But also the one based out of Dallas I believe. I have there services preformed at my Mother House in Dallas Texas she lives alone and I’m not able to see her every day like I would want to. I have her pest service and mosquito service done that I pay for. It’s been brought to my attention that For past couple months a technician that does her mosquitoes every single month has been doing more than his job title… Apparently every month the technician has been going out of his way to pick up my mothers three dogs daily business they leave on the lawn. She is 78 years old and on a walker. Her dogs are her babies. This individual has been picking up there poop and brings them treats at times after he is done with his work. Not only that but also always making sure my mothers gate is closed correctly due to neighbors dog pushing it of track that way it closes correctly and able to be locked for mothers safety. I never met him but my mom speaks of him like he is family!!! My pest man in Fort Worth for EcoShield always does my trash cans! EcoShield truly is the Best!!! But Ronnie from Dallas truly deserves a special mention on here since he never accepts my mothers tips and shows that there still is people with Respect for their elders and That EcoShield is more to us then a pest control company there about us customers too!!! Thanks to Ronnie and EcoShield Dallas and Fort Worth

Warren did a great service 👏🏼 today. He made it a great experience and really showed he cared about doing it right the first time. I had to tell him I have not had this much attention to my property for spraying my house then like he did on yesterday. Awesome job Warren, keep up your great service 👍🏼

We were extremely satisfied with David’s service. He was efficient and made sure all issues were dealt with. I was completely impressed with his politeness and courtesy. If I could give him more stars, I would. He was that good!

Marques Williams from Eco Shield Pest Solutions was absolutely amazing today! He was professional, friendly, and very knowledgeable about the services he provided. Marques took the time to explain everything clearly and made sure every area of my home was thoroughly treated. I really appreciated his attention to detail and how respectful he was of my space. It’s rare to find someone who takes that much pride in their work. Highly recommend Marques and Eco Shield Pest Solutions, excellent service from start to finish!