Excellent customer service. Daniel was very knowledgeable about insects/ pests and their habits. This helped me to know how to get the best of my service. He was very pleasant and easy to talk to. I highly recommend this company! He found this hidden mouse hole to my garage and stuffed it with what I had on hand. Great job!

Hi, Today Jordan from EcoShield Pest came out to do the routine 3 month follow up for keeping away centipedes and spiders that get into our house. We live near the woods so we get them often. Jordan also came the last time on July 29, 2025 as well. He is very friendly, polite and professional! He always knocks on the door to let me know he’s here and let me know he will be around the outside of the house. He also asks if we’ve had any issues since his last visit and if he’s needed to come in to spray in the boiler room or bathroom/kitchen. Then he tells me he will get started on the outside and let me know when he is finished. He will knock on the door when he’s done to let me know everything is all set. He is always pleasant each time I see him and as he leaves he wishes me a nice day! I look forward to seeing him again in another three months for the next follow up. Thank you so much Jordan! Sincerely, Kelly Pinto

Kahen came this morning and provided procedure of what he is going to perform on this 2nd EcoShield visit, and especially the cure for the yellow jacket hidden nest at the bay window that we found at the first visit. He ensured the yellow jacket will not be an issue anymore. So happy with Kahan work, he is very professional, details and safety-first oriented. By the way I got stung by a hornet a month ago where I was working on the window shutters restoration.. yes it is painful though..see photos But hopefully I’m sure the house and around is now safe, clear, and ready for the kids activities with EcoShield’s help.

Horrified at how much I’ve been seeing wasps and ticks recently. My children and pets can not even be outside for longer than 10 min, one was on my sons arm while we played in the back yard, and since the last dated service I’ve had to pull 4-5 ticks off of my dogs. I’ve had this service since July and frankly the only difference I’ve seen is low to no count of ants. All other services that have been preached to me have not made much difference. I’m extremely disappointed. I’ve had to buy my own form of prevention because this company can’t seem to get the job done.

it all started in August when we began to see some mouse activity inside the house. Since we were already EcoShield customers, we called them and said, “We have this problem.” They said, “Okay,” and a few days later someone came over, checked the treatment areas, and asked if we wanted a more detailed inspection by an inspector. We said yes. About a week later, the inspector came, identified areas around the house, made a plan, and told us what needed to be fixed. They gave us a significant quote, and we agreed, thinking if it solves the problem, that’s fine. A week or a couple of weeks later, a team came, sealed all the holes and areas they’d identified, placed traps, and said that within about two weeks, the mice inside would be caught and the problem would be resolved because they’d blocked all entry points. However, two or three weeks passed and the problem wasn’t resolved. What’s more, the mice weren’t getting caught in the traps they placed but were getting caught in the glue traps I bought myself from outside. I told them, “Look, they’re not being caught in what you provided, but in what I placed.” I asked why I paid for this service if it wasn’t working as promised. They had said it would be solved in two to three weeks, and now a month had passed with ongoing activity. I asked them to send someone again. Another technician came, checked the attic area and some spots outside, sealed them, put down more bait boxes, and again said it would be resolved in a couple of weeks. Yet the problem persisted. Meanwhile, I kept sending photos of the captured mice to the inspector who sold us the service. Unfortunately, after they took the service fee, the initial level of attention was gone. This was disappointing. Over the past few weeks, the problem got worse, with more mouse activity inside. I even put extra traps in the attic, and some of them disappeared entirely, which made me think there might be a bigger animal. I informed them again, sent more pictures, and requested urgent service. They said they would get back to me. Last Friday, I tried to reach them and couldn’t. On Saturday, I called the call center, waited 15-20 minutes, no response. On Monday 13th of October, I reached the sales inspector who originally sold the service; he said they’d call back. When no one did, I called customer service, and they said they’d handle it as soon as possible. Now it’s WEDNESDAY 15 th, and they’re telling me the next available service is in two weeks. So not only is the problem not solved, but they’re also trying to schedule a standard appointment weeks out. I really don’t understand this level of service. If I could catch mice with my own glue traps and they can’t stop the activity even after sealing entry points, why did I pay so much money? It’s truly disappointing not to get the service I paid for.

Matthew from EcoShield Pest Solutions just completed my quarterly service and did an excellent job. He was very friendly, engaging, and professional throughout the visit. I had a couple of questions, and he took the time to answer them thoroughly while also pointing out a few things that needed attention. He made sure everything was taken care of and left me feeling confident the service was done right. Great attitude, great service, couldn’t ask for better!

Ronald was super kind and knowledgeable. I wasn’t home so they serviced someone nearby then returned to complete the inside of the home. Very happy with the service. Thanks EcoShield!!

Josh and Shaquille were focused, hard working, and professional. They worked well as a team and explained everything they were doing. They answered all my questions and gave me answers that were easy to understand. It was a pleasure working with them, very knowledgeable. Highly recommend.

Today Alex visited my property and he definitely was the best of all and was extremely informative. He answered all of my questions and more. He really took the time I needed from him and was thorough. I hope they send Alex everytime !!!