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Reviews
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We’ve had wonderful service all around. Knight went over everything very thoroughly when we signed up and the guys coming out to do the quarterly treatments have always been thorough and kind. We had to make some changes to our account and Adam had solutions to offer. All around great experience - would recommend.
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Brandon did a thorough inspection of the whole house, including unfinished attic, as a complementary part of our annual service. Predictably it was an opportunity to give me estimates on some additional services, but he showed me all the locations and told me how I might do the work myself if I preferred. I appreciated that since it makes me feel like he has my best interests at heart.
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I started with EcoShield Pest Solutions in early August. Will McCoy was great in explaining what he thought I needed to protect my home from pests, and what they provide to make it happen. After discussing the cost, I signed up for the quarterly plan. I got the first treatment that same afternoon. The second treatment was done on Monday this week. Max was awesome! He went through the house again, as well as the yard, even inside my (freestanding) garage. He was easy to talk to; he explained again what he was doing; he was even willing to return to the front door to let me know he was done, which I told him was unnecessary. My dog usually makes a fuss when people come in the house, especially if he doesn't know them. I was holding Baxter the whole time but he didn't bark or even growl. That means he approved of Max, too. Thank you, Max! Hope to see you in 3 months. 😁
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Just want to send a note about how great Terrel W did. He just finished up our service and he was great. He was very thorough, walked through everything he did and also checked my live bait traps. I am not always here, but feel he did much more than some of the previous techs. I asked him if the bait traps were in his notes or map, and he said no. After his service he came back to the door and let me know he added them to the notes, and explained everything he did. While inside, very courteous and pleasant. I just wanted to make sure he gets the credit he deserves. Great Job Terrel.
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Thank you, Robert Jenkins for your professional and kind demeanor. It was very nice meeting you and you did an excellent job. Your company should value you. I failed to mention, Gabe Callaghan did a wonderful job, explaining the services the company provides, and what is all involved. He provided answerers to all my questions. In my opinion, Gabe, is an asset to this company as well.
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Received excellent service from Alex and John. Informed us the plan for the day and how long they expected to complete the project. Once completed, vacuumed the area and then walked through what was completed. If we have any future issues I will most definitely request their assistance. Thank you.
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Sarah K. Came to our house today and I heard her talking to our favorite feral cat on the porch through our Ring doorbell. It was super sweet! She also took the time to move the water bowls we leave out for our neighborhood strays and then left me a note about making sure to rinse the bowls just in case. We spend a lot of time and money on our strays so we appreciate the care she took to look out for them! Thank you Sarah!