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Reviews
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We had an excellent experience this morning with Ehrlich Pest Control. Chris B. Sent a text letting us know he was 30 minutes out and when he arrived he took care of our issues. Replaced traps in the garage and removed a wasp nest from our backyard without issue. Five stars.
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Johnny was excellent! He called before he came to our home, sprayed to eliminate the ground hornets we had, and explained to us what to look out for moving forward. He was extremely polite and very professional. Our experience with Ehrlich was great and I’d recommend them for pest control.
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Johnny Soto provided exceptional service. His proactive follow up and response was truly outstanding. Professional, knowledgeable, and courteous service, with a more than obvious commitment to resolving our mice issues. If this is typical service provided by Ehrlich, then I am now a lifelong client
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Sam did a great job inspecting/treating my house. He took the time to explain things to me. He was courteous and professional and very knowledgeable. Highly recommend him. Not as thrilled with Ehrlich as a company, tho. Customer communication is severely lacking. Appointments are sent via email the day before - despite my numerous calls to ask for more notice. Can’t say how many times I’ve had to call and reschedule. This last time, my email said it was to be a morning appointment and the tech didn’t call until 12:20. I had a 1:00 appointment so I couldn’t wait for him. This has also happened numerous times. Again, I have to reschedule. One time I was out of state when they showed up. I had never received an email that they were coming. This stuff has been going on for several years. I love my tech, but I think I am about done with Ehrlich.
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My technician, Joe, was very professional and personable. He listened to what my concerns were and did a thorough inspection of my house inside and out, putting out traps and spraying Around the house as necessary. Put my concerns at ease. Would highly recommend.
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John Soto has done outstanding service at our location in Elkridge. We hardly ever have invasions. He’s checking with before starting and then recaps me once finished. Knowledgeable and great personality. There was a short period he was reassigned and the replacement tech I had very little knowledge of his coming and going or findings. John is a great tech we’re happy to have him servicing our account.
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Johnny Soto! He is the best technician. Very professional and well mannered always on time and goes extra miles. Your company should be very proud of him. We always love to have him at our location. Thank you Johnnie for your hard work you do.
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I had a great experience with Ehrlich this morning. One of their team members came out to help with a camel cricket problem in my crawl space, and he was fantastic. Not only did he take care of the issue quickly, but he also explained what was happening and shared really helpful knowledge about pest control in general. He even took the time to walk me through some of the other services the company offers, which I really appreciated. It’s rare to find someone who’s both professional and genuinely cares about educating the customer. Excellent service all around—I highly recommend them!