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Reviews
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Rob Pace is always very professional, courteous and ready to explain processes necessary to keep my home free from 'intruders'. He arrives in a timely manner. Wouldn't want anyone else!!
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I have been a customer of Ehrlich for nearly 20 years, and I have always received prompt and effective service. We have had the same technician for nearly the duration, and this means that he knows our home and property as well as our preferences, and therefore is able to spot issues and advise appropriately. Rob also interacts well with the family, and that is important to me since he is all around my home four times a year!
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I cannot recommend this company for dealing with wildlife issues. I had a groundhog digging near my foundation and hired Ehrlich to trap and remove it. I had to pay up front. Neither the company nor the technician contacted me after the initial set up of the traps. For one week, which is all the nearly $600 bought me, they caught a few other types of animals. But no one let me know how it was going or if there were other things I could do. At the end of the week, they packed up and left, again with no word. I basically feel as if I handed a stranger $600 and got nothing in return. Total waste of money. EDIT: Per the business's response below, I had already done that through their online application, about 2 weeks ago. I also called and spoke to someone in their office, who promised that someone would get back to me. I never heard from them.
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Dave was mindful of my convenience and arrived at the perfect time. He throughly explained what he was going to do and the precautions to use for my pets. He updated my information and made sure he had covered all the needs.
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Luke was fantastic he went above and beyond to make sure everything was insect free and all the traps were updated. Absolutely like him as my technician
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William (Rob) Pace is the best exterminator! The Ehrlich Company is hard to deal with as they want to send other techs here and they only let me know a day before they’re coming out. Even Rob never knows where he will be. If they want to keep me as a customer they will straighten out their business model and let me schedule with Rob quarterly. Thanks