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Reviews
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Very unhappy with customer service. Unable to schedule an in-person assessment of property due to unavailability of arbirist (michael). When he came on his own I received no feedback. I called several times without response. I gave up. Customer service had rmtaken a nose five
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I have been using Emerald Tree & Shrub Care for decades and in all these years I have been served with care, knowledgeable staff and dedication to preserving my beautiful trees, protecting my property and being respectful of it when trees or shrubs have needed pruning or even removal. I can't recommend them highly enough.
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Michael, from Emerald, has professionally guided us in maintaining the health and beauty of our trees and shrubs. His advice on prevention and maintenance has allowed us to enjoy healthy and beautiful greenery around our home. He is always willing to listen and plan with us.
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Every time workers are at my house they follow what was discussed with Kevin, but they also cut and trim shrubs and trees which were not supposed to be cut. Unless I am watching them at all times, this always happens. Sometimes it is of no real consequence, but sometimes it is upsetting the look of the yard, and it takes two to three years to fill in. They also step on other plantings, so the work has to be done during the winter.
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Emerald Tree And Shrub has been caring for my trees and plants for eight years, and I trust them completely to keep them healthy. Michael, my arborist, meets with me twice a year to talk about what needs to be done, if anything. They also do pest control using organic products and I find that to be extremely effective. I I highly recommend them.