The tech was prompt, polite, and helpful. However, I paid $150 for a job I could do myself. There was evidence of mice behind my refrigerator. However, I was informed that the company does not move appliances for liability reasons. So, I, a 76 year-old, petite woman gave it a shot. Fortunately, I moved it far enough to get behind it and the tech advised me what to do, which I already knew. When I asked him how much it would have cost me for him to do it, he said it would have been double what I paid. I took care of the problem myself, but needed help to get my refrigerator back in place.

We were having a problem with yellow jackets. We were able to quickly schedule appointment. Brandon came out, explained how they would be treated. Answered our many questions. Highly recommend environmental pest control

First of all, I can only imagine the five star reviews are paid. Look on yelp; this company consistently gets 1 star. Let’s hope no one ends up in the hospital or worse after using them. I’ve had a consistent issue with rodenticide literally pouring out of what should be highly contained bait boxes. Photos attached. Twice in a row poison has spilled and spread all over my property, posing a significant danger to children, pets and wildlife. Two of the bait boxes have experienced this issue. The kicker is when I contacted the office, panicked that poison was literally being blown all over the place, they downplayed the danger and told me just to hose it down. They then told me no one would be in the area for a week to address it so I would have to wait until it was convenient for them to address this hazard. It took hours of my calling and messaging saying this was unacceptable until I could get service faster on a day that was convenient for me. The tech came, simply refilled the bait boxes without investigating the cause (said maybe moisture got in and caused the bait to melt… mind you these are supposed to be all-weather outdoor containers designed to ensure no leakage, per EPA standards) and left. Not two days later bright pink poison was again all over the property instead of being safely encapsulated within the container. Meanwhile guess what? I still have mice in my home. I should have pulled the contract after the first visit when sticky traps were used for an indoor mouse problem. These traps did nothing except serve as a toilet for the mice. Everyday new droppings appeared but no caught mice. Finally I purchased my own snap traps (keep in mind, I just paid for a professional service and then had to solve the problem myself at additional expense) and within four days caught upwards of 7 mice. When I asked the tech why sticky traps were used he said ‘yes snap traps are the gold standard but we don’t always have them.’ Ummm you are a professional exterminator and you don’t come prepared to address a rodent problem with the right traps?!?! On top of all this their office is absolute garbage and just arbitrarily schedules service without coordinating with customer availability. You just get an email two days prior saying there’s service scheduled— no timeframe, prior contact, just hey hope you’re home all day in the next 48 hours because that’s when is convenient for us. If you try to reschedule, as you never actually made the appointment or got any heads up about it, it’ll be at least another week or two until they’re willing to show up.

We’re having absolutely AWESOME experiences with Environmental! They are very professional, courteous, understanding, knowledgeable, thorough, and they always respond to our inquiries ASAP! I can’t say enough about how happy we are that we chose Environmental to get us through this awful pest problem. Best of all… THEIR PLAN WORKS!!!!! 🎉

Amazing service! We had a yellow jacket nest in the ground of our backyard. One of my dogs ran over it today and kicked a lot of them up which in turn went after him and stung him a few times. I have another dog allergic so thankfully she did not get stung. I called the Berryville office and spoke with Lacy who was amazing to deal with! I explained my situation and she was able to get a technican out to me within an HOUR! I was so impressed! The tech came and treated and dug out the hive from the ground. He then treated the area. I am so grateful that you all assisted me so quickly! From the office staff to your techs-what a top notch company. Thank you again! I will definitely be using your services again in the future.