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Reviews
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We have been customers for years. Kyle did an amazing job at our home. He was very patient and paid attention to detail, we greatly appreciated his work!
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Kyle Decker, my technician, was outstanding! I am a brand new customer. He was so patient and thorough to answer ALL MY MANY QUESTIONS! Also exchanging information and ‘signing up for service’ with Falls Pest Control was so efficient, easy and professional! I know I have found the perfect pest control company for me!
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I've used Falls Pest Services for over a year and they have been great to work with. My usual service tech is no longer with them but the young man who arrived on the 25th, Kyle, did an outstanding job. He listened to my concerns, the areas that were very problematic and when he finished he spoke with me about what he'd done, where and how he applied the product and what I could expect over the next couple of weeks. Kyle was polite, informative and thorough. Thank you.
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We’ve been regular customers of Idaho Falls Pest Services, and recently needed immediate help with an issue. Ben went above and beyond to fit us into his busy schedule the very next day. He arrived with a calm, professional demeanor that was exactly what we needed during a stressful situation. Ben took the time to thoroughly assess both the interior and exterior of our home, clearly explained his management plan, and promptly set traps in the necessary areas. Understanding how uneasy I was about the situation, he kindly arranged weekly follow-up appointments to ensure everything was under control and to give me peace of mind. Thanks to Ben’s dedication, the issue was resolved within a week, but he still followed through with the full plan to ensure our home was truly clear. Three weeks later, our home feels safe again thanks to his reassurance and consistency. Thank you, Ben!
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I’ve had such a great experience with this company! Rein has been wonderful to talk to over the phone — always pleasant, professional, and helpful. It’s clear they really care about their customers. Highly recommend!
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Nathan was very knowledgeable, informative, and helpful. He explained what our issues were, how he was addressing it, and also told us what to expect. Hope we will have him as our regular technician.
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VERY impressed with both my initial call and for the service this company provided within 2 days. At this point highly recommend them to do what's necessary to get rid of pests. (except of course my in-laws).
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We've used Falls for a few years now and have always been very happy with the service. Rein Weil has always been fabulous at getting us scheduled and working with my busy schedule. We've been seeing several LARGE hobos the last few weeks and today our spray tech Kyle Decker went above and beyond and getting extra little corners and spaces I was really concerned about. We've never been disappointed with our service but today we were EXTRA impressed. Highly highly recommend kyle and Falls Pest!