Great service! I had wasp nests that needed to take care of, I contacted through yelp, response was almost immediate, with clear quote (not call us, and we will let you know like all other providers I tried). Jacob (the technician) came very quickly. He was very polite, answered all my questions, he was thorough and clean, and I was so happy I could get this done so quickly. Also, there's a customer portal so you can pay online if preferred.

If I could give zero stars, I would. This company has been nothing short of fraudulent. They failed to deliver the services we requested - after repeated requests to Roxana in the corporate office for over a month - ignored follow-up, and their management never once reached out despite assurances that they would. To make matters worse, they had the audacity to charge us almost $1000 for setting up a few traps around our home despite the fact that the technician never completed the follow-up visits — confirmed by our tenant. This isn’t just incompetence; it’s dishonest. Do yourself a favor: steer clear. I never post reviews but in this case felt it was warranted to share as there are plenty of companies out there who actually deliver what they promise — this is not one of them.

This company is unreliable. They make appointments then show up two hours late. If you value your time, I would look elsewhere for service.

It was very easy to connect with Fenn. They were recommended by a friend and I contacted them through Yelp. Responses were quick and easy, clear and thorough as well. We had an appointment set on a Saturday from 12-4. Unfortunately, our agent came later than 4 but Simon informed us and kept in touch throughout. Simon was nice, thorough, and made good recommendations and didn’t force services on us we felt we didn’t need. Will definitely use their services again. Thank you Fenn!

Super easy to schedule and process was quick but thorough. Fidel was friendly, helpful and answered all of my questions. Even prior to his arrival, he kept me updated on how on his ETA and once he was close. Very courteous, informed me of his findings and suggested next steps, optional services, etc. I highly recommend Fenn and will be using their services in the future when the time comes!

So I came home today and found a swarm of at least a hundred bees right near my front door. Couldn't get into my house. And Fenn was able to send someone out in less than 2 hours to spray the bees and allow me to get in. These guys are life savers!