Horrible experience with this company. Will never recommend them to anyone. Was told a cleanout was going to be done at my house and I got prepared along with my family. My neighbor who has caused the reason that we needed an exterminator anyway did nothing that we did. We were told to leave our property and they did not. Was told if we didn't do all these things to get ready that a fine would be charged. So all excited I am to finally get something professionally done to find that really nothing was done. I could have done better myself. I feel very let down. Like almost a joke. I hope the next person that needs services done considers others before you go with this company. There are many others.

Jesse with Gafford came recommended. He’s done a great job with spraying the house and deck. Reasonable prices, he always shows up and communicates. I highly recommend asking for him

Had the pleasure of meeting Jeremy today and I have to say he is one of the most professional and insightful technicians in any industry ive dealt with. Smiled whole time, replied yes, no sir and understands the importance of repeat customers. He takes pride at being good at anything he does. They dont pay me to think but I think he has management potential written all over him. Im hope they take care of this guy and make sure he has what he needs in order to stick around.

The BEST customer service I've had the pleasure of experiencing in Lubbock thus far. These guys are great. I called in and they immediately forwarded me to a specialist so I could get an informed opinion of our pest situation. They scheduled an appointment for that weekend, came on time, and were done fairly quickly and easily. Victor serviced my home and was very friendly, personal, and informative as he answered many of my questions with no problem. He sprayed the interior and exterior of the home and I saw a dramatic reduction in the pest problem. Within two weeks, however, the insects had began to re-appear aggressively. I called in again and they scheduled a re-spray for the next day at no cost. Adrian came by, on time, and sprayed the "trouble spots" for me. So far I have not had a problem with the insects again. Adrian was very helpful and professional as well. Everyone I've dealt with in this company has been extremely kind, helpful, and friendly. The entire experience was good, the prices are reasonable, and I'd confidently recommend them to anyone out there.

I have no issues with their services, it’s their drivers!! They cut people off on the roads and not using signals to let the other drivers know! Also have caught one texting while driving. Maybe the company needs to make their drivers take defensive driving courses.