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Reviews
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Raleigh serviced our home on Gorham Rd in Scarborough on 5/19 for ticks and wasps. She did an excellent job, was very efficient and thorough! Thank you so much. Your service is greatly appreciated!!😄👍
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Kyle was so helpful and took his time to explain everything to me and answered all my questions. So personable and very caring and thorough. I am extremely happy with this experience and will definitely recommend Green Shield in the future.
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Ian was friendly respectful and thorough. He answered my questions professionally! I give Ian 5 stars (one star earned specifically for removing his shoes before entering thee house!!! Impressive!) We have seen no ant activity since the initial treatment and feel confident in your company and your service techs capabilities. From folks at the front desk taking calls to techs in the field, your family owned Maine company is outstanding !! Thanks again Ian Newell for a great job !
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Alex came to my old farmhouse today to address a rodent problem unlike anything I’ve experienced before. It was clear from the beginning that he understood the extent of my problem. He was knowledgeable and thorough both in explaining the process and answering my questions and concerns and his inspection of my house. He was honest when I asked about the potential impact to my wildlife and I was impressed with the company’s choices in the products used. He was also very patient with my brand new 2 year old rescue dog. I am relieved and glad I chose Green Shield.
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From my first phone call to the actual appointment, I was very impressed! Andrew completed the service appointment thoroughly and professionally. He answered all questions and took the time to explain the treatment plan. I am very happy with choosing GreenShield!
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Quincy, our technician, was pleasant, prompt and very thorough. He communicated what he was doing, where the mice were active and answered all my questions. We have noticed considerable progress already since his first visit. Thank you, Quincy!
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We recently purchased a home in Maine and I watched a mouse run across the floor in front of me on our first night! Green Shield was extremely responsive and got someone out the next day (sensing my panic). Joe came out and was super nice, gave us a thorough overview of access areas and what we could expect. I have great peace of mind now knowing Green Shield will be guarding my home every month!
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We had Green Shield come out to address a vole and mole problem in our yard, and they’ve been excellent from the very beginning. Kyana in the office was a pleasure to work with—organized, responsive, and helpful with scheduling and providing information. Chris, the technician, was equally great. He sent a 30-minute arrival notice just as promised, then walked me through his entire plan: how the treatments work, what signs to watch for, and what to expect in terms of follow-up. He also reviewed the pricing structure again to ensure everything was clear and transparent. Friendly, professional, and extremely knowledgeable. We’re glad to support such a reliable local business.
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Kyana is an amazing asset to this company. During my regular triannual pest service I approached the subject matter and concern of rodent activity in my basement. She explained the company's rodent inspection and treatment for same. After assessing my outside perimeters she entered my home to inspect the basement and easily noted critical areas of previous activity. She even entered the abyss of my bulkhead door area to which I have never opened since I moved here three years ago. Good Grief!! Now THAT is what a true technician does. What a horror show I saw. She was so calming and professional and didn't flinch even when a mouse was aroused and escaped outside. She set traps and buttoned up any exposed areas of possible entry both inside and outside. But most importantly she talked so calmly to me throughout the process and that meant a lot to me as a customer. She answered all my questions that came from pure fear and I never felt rushed. And of course I will ask for her at my 30 day follow up!!
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Green Shield has consistently provided excellent service to my family, so when I needed pest control for my own home, choosing them was a no-brainer. From the start, Chris—our technician—was outstanding. He conducted a thorough inspection and handled both the initial treatment and the 30-day follow-up with care and professionalism. Chris was incredibly knowledgeable and patient, answering every question I had with clarity and confidence. What stood out most was his genuine appreciation for how well my partner and I had prepared the house for treatment. We made sure every nook and cranny of the kitchen was accessible, and Chris didn’t just notice—he made us feel valued for it. Green Shield’s service, paired with Chris’s expertise and respectful approach, made the entire experience smooth and reassuring. Highly recommend!