I’ve had Griffin for the past 6 years atleast. Everything has been good and anytime I had a call. They would follow up and take care of what I needed. About five months ago, things started to turn bad. I’ve had to call them multiple times for return trips because things weren’t getting done that said we’re getting done. I have a huge rodent and Bee problem. I have thousands of bees flying into a wall into my house. When I called them to check all the mice traps and the spray they sent the guy out just to check the traps and he said he had no So he could not take care of that. I’ve called numerous times over the past month talk to someone asked for Manager’s And they just say that someone will contact me. Every time I talk to someone, they said that they just started and don’t know how to handle the situation. I’m extremely frustrated because I’ve paid a lot of money for services and nothing was getting done properly. Now they just discontinued my service and I’m left with a Bee problem. I went and looked in all the mouse traps and they were all half empty or empty. There were several traps that have not been been even filled for years. They’re just scamming people taking their Money and not performing any services. I would not recommend them whatsoever. If you take a look at this trap, this was taken right after they did my last service call. *****It would be nice if you called me, I called multiple times for a manager. No such luck on getting one on the phone or having one call me back.

I believe his name is Bobbie? His service was excellent. He listened to and answered all my questions and needs. He explained that your company had abatement, or possible remedies for moving bats. Your company, if the price is competitive and work can be accomplished, may profit from this endeavor thanks to this kind and efficient service man.

This is a review of initial visit and treatment only, which was just yesterday. Scheduling our first service appointment was easy and convenient. The technician, Shawn, was prompt, friendly, helpful and thorough. He made us feel confident that Griffin Pest Solutions will provide appropriate follow up treatments as needed.

DO NOT USE THEM. THEY ARE A SCAM. My review keeps getting removed even though I am actively a customer having an awful customer experience. They have notified me my price is one thing, then after services provided (of which I have no evidence they even showed up, seeing as I still have wasp nests), increased the price and sent me to collections without responding. I will continue to post this injustice. I also notice other 1 star reviews have been removed. Google, please fact check when your remove reviews. You can reach out to me personally if you doubt my honesty.

Incredibly rude, unprofessional, and insulting. I recommend you steer clear. Check out their laundry list of BBB complaints if you aren't convinced. They will charge you for services that were never rendered, lie to your face, and then blame *you* when *they* violate the terms of your contract. On the rare occasion when they actually do send a technician to your home, they will do so without any prior notice to you, and the technician will show up unannounced, leave without performing contracted services, and post a note saying that you weren't home (even if you were). When you enquire why you are paying for services that aren't being rendered, they will blame you for not making your entire home available to them with no notice and no consideration to the safety, comfort, or well-being of any occupants in the home. With all that said, if you are the type of person who enjoys pests in your home, as well as being verbally abused by managers of a pest control company, I cannot recommend Griffin Pest Solutions Inc. highly enough! The sole positive throughout our experiences with Griffin has been the technician Rick. Rick is awesome.

Thank you so very much for sending a terrific technician to service the bee’s nest! He is truly a professional and very competent! We appreciate your service and we are happy that he could complete both the bee issue and our routine service today! Have a great weekend!

Our usual guy is off for a bit so we've had the pleasure of meeting two addition outstanding technicians; Justice and Zhanze Jones. Zhanze is professional and helpful and listens carefully to any and all concerns and then goes above and beyond with his technical skill. Very knowledgeable and dedicated.