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Reviews
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This is a wonderful company. We have used them for years and they listen to every request thoroughly. The team they send out for quarterly service is always super professional and nice to boot. If you’re looking for quality, integrity and professionalism… Healthy Home nails all three!
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I had a very good experience with Healthy Home. Very kind, upfront and no nonsense customer service. The Technician was very knowledgeable and professional. If only everyone I've had to dealt with were more like these guys, life would be easier. I highly recommend them to anyone.
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I’ll start by saying the techs were very nice and the service was effective but the extremely poor communication caused me to finally drop this company within a year of starting. Before hiring them I explained that we are not home on the weekdays until 4:30 due to our work schedules and they assured me they could accommodate that no problem. They have knowingly showed up when no one is home for every service since knowing they can’t access the inside or backyard without us there. Each time I have been crystal clear on appointment times needed and been assured they will honor them just to have the tech show up at the very time we said no one would be home. I was very patient the first few times except for once when the guy was super late with no communication after I had gone home to meet him and needed leave right after. After nearly a year of this happening I finally asked for a supervisor to call me. Sean called and told me they had only provide windows and don’t make appointments which I found odd because: 1-I was told the opposite when I signed on with them. 2-They have given me appointments every time since and assured me they would be there at the set time (although they never were). See screenshots 3-The owner himself has responded to other reviews assuring people they set appointments and honor them. When I brought these points up and expressed my frustration at the company continuing to assure me they would be there at a certain time and just refusing to honor that he said that most people just leave keys for the techs to access the home when home owners are not present. No one in their right mind is doing that. They literally have different techs all the time. People are leaving keys for strangers to have full access to their home!? Umm. No. I expressed that completely ridiculousness of that comment and his response was to sit silently with an open line without speaking further. Needless to say I cancelled immediately. I was excited to support a small business but things like this are unprofessional and leads to honest reviews like these regardless of how long you have been in business. I added the screenshots showing this issue of them saying one thing and doing another and refusing to honor appointments was non stop. Wanted to love this company but it was a frustrating experience.
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We are a military family who have lived different places. I recommend Healthy Home who provides great customers service. Every technician who has come to our home has been polite and professional. We get quarterly reminders, which is greatly appreciated.
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Excellent comprehensive termite & pest control service. Our technician, Kenneth, was very professional, took the time to explain everything in detail, and did a great job in a timely fashion. Hope to see him again in the future for maintenance.
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Switched from Pestban to Healthy Home...finally a company that takes the time to service your home inside and out. The technician was very thorough and professional.
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I have service with another provider but was referred to Healthy Home by my mortgage company for completion of a termite inspection in coordination with a home refinance. Patrick (my technician) arrived on time and called prior. He was super thorough and surprisingly DID find termite activity and tubing at my property, despite the continuous coverage and treatment by my other provider. Patrick told me what I needed to do with regard to my current provider, immediately provided the report, took photos for me and explained everything, and also provided a quote in the event I wanted to have Healthy Home treat the issue. I have never seen such professional customer service! If you have the opportunity to work with this business, or are looking for honest service, look no further, this is it!!! Thanks so much!