1. Very poor responsiveness. 2. Not the best on price either. 3. They don’t seem eager to keep your business by going above and beyond. 4. No new ideas or approaches. Not hungry to constantly do better. We will not be renewing again. If you are looking for a service that will really do their very best to keep pests out of your home, look somewhere else.

Emal is amazing!! The guy literally found where mice were entering thru and sealed up 4 entry points. He's very technical and just let him do his magic. Ever since he sealed up holes around our house we never had a mice issue. Poison is not the solution. It's all about finding them holes and sealing it up. Best tech I ever had!!

I've been a loyal customer of Heritage Pest Control for over 9 years, but recently I've noticed a significant decline in their services. It seems that Chuck, the owner, has become comfortable and no longer prioritizes providing helpful and professional assistance to his customers. When I called today, he answered the phone with an unpleasant attitude and even hung up on me while I was in the middle of explaining my issue. I reached out to him regarding a mouse removal, but he simply responded with a dismissive "we don't do that," despite the fact that pest control is their expertise. Dealing with the problem myself was quite frustrating, especially considering our long-standing relationship as loyal customers. It's disheartening to see that Chuck didn't seem to care about losing our business.

Last year I called Heritage Pest Control to take care of a nest of wasps that was behind the vinyl siding. The wasps were finding their way into the basement playroom that our grandchildren use so we needed it taken care of right away. Rick showed up the next day and immediately found the source of the problem and sprayed. While he was there, I inquired about other issues we were having, mostly with crickets, spiders and creepy crawlers. After listening to Rick's sales pitch, I signed up for the annual service and Rick proceeded to spray the entire house. The wasps were gone within a couple of days and we never saw them again. The house was strangely quiet after a few days, due to the cricket issue being gone. Over the past year, we have not seen any pests at all throughout the house, basement and garage. I was so happy with their service and the results, I had them treat my daughter's house, which was infested with cave crickets. The sticky traps she set in her basement would get dozens per week on them, that's how bad her problem was. Since Heritage's treatment, I think she said she had maybe 2 crickets in the past year, and she thinks they were from an old sticky trap that she had forgotten about. This is how effective the service is from Heritage Pest Control. As an added bonus, Rick, Wilfredo and the other technicians are very respectful, attentive, knowledgeable and really love what they do. Outstanding service with positive results is what Heritage Pest Control is all about.

Heritage has really been great in our new home. They handled a flying squirrel problem in our attic as well as a silverfish issue in our bathrooms and basement. I want to specifically mention Rick, who has done our service. Rick really loves what he does. He explains everything to us thoroughly, is very responsive, and is generally a joy to have around. Not to mention he's handled the exterminations flawlessly. I can highly recommend Heritage, and maybe ask for Rick when you call. Great business!

Contacted a few companies about my parent's hornet problem... So glad I decided to go with Heritage… The cost was reasonable and the technician, Jose, was professional, very friendly and took care of the problem. I will be calling Heritage again soon to establish a year round maintenance program with Jose. Thanks again Chuck and Jose 😊