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Reviews
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HomeTeam Pest Defense has been great from from the get-go. Getting services set up was a breeze, from that first phone call to getting everything scheduled. They really made it super easy, which I always appreciate. Then came the actual treatment, and again, they nailed it. Josh, the technician, showed up right on time, which is a huge plus in my book. But more than that, he was incredibly knowledgeable and just really good at explaining everything. He walked me through the whole process, told me what to expect, and just seemed to know his stuff. I'm really happy with the service HomeTeam has provided so far. They've done a great job all around, and it's definitely been a 5-star experience!
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MJ has been our tech for the last few years and always does a phenomenal job in looking for extra insects and listening to our concerns. He goes the extra mile for us and we're really lucky to have him. We've had other techs in the beginning of our service, but none with nearly as good customer service or attention to detail. Services are pretty affordable when you consider the callbacks if something new crops up. We just got whole yard ant treatment and he walked us through the process and also what things it will and will not help with.
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The communication and personal service we receive from our Technician, Jeff, are consistently outstanding. He goes above and beyond—answering every question, addressing any concern, and tailoring our service to fit our needs. The office team is also attentive and efficient whenever we reach out, which makes the entire experience seamless. The level of care and professionalism Jeff and Home Team provide is truly rare in today’s world, and we are extremely grateful for the way they help protect our home. I wholeheartedly recommend Home Team to anyone in need of pest control.
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Chris was responsive in getting an appointment arranged and Jeff the technician kept us informed about his arrival and when he’d follow up. Overall a great experience! This was our first time using their services and it’s been good thus far!
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Home Team always does a great job! M.J. is especially on top of things — he is thorough, and listens to any and every issue we might raise. He’s experienced and more than knowledgeable. We get a lot of other companies that soliciit — but I never consider another offer. We’re happy with Home Team.