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Reviews
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HomeTeam and Troy (our regular Tech) have kept us bug free since we moved in! Great system, great care and awesome people. A pleasure to do business with!
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ZERO! If I can give zero star, and I will. Totally irresponsible, and no support from them after they collect the money. Having a lot of ants in home and family got bitten. I was told to not to use any chemicals, and let ants be there before the technician coming, and their technicians will come 7 days later. Then just a moment ago, they call me to postpone this urgent request and they want to bundle it with my next coming up service which is in 2-3 weeks later. I feel extremely angry after I pay for their service, and they have given me the promise, yet, after increasing almost 50% of the service, this is what I received. This is totally a scam!
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Serviced by HomeTeam for a very long time. They have serviced our home efficiently. There has never been an issue with pest of any kind. And if there are concerns Home Team address problems immediately. The technicals are prompt and always interested in any of our concerns. Our experience has been nothing but exceptional quality service.
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This was the first service advisor in the past two years that was competent. He actually listened and did his job. The company has really gone downhill since I originally picked them 20 years ago. The Taexx system is the only reason they remain as a vendor of mine.
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My most trusted Pest defense company. I have been with this company for almost 4 years. They are knowledgeable and very prompt. My technician Damon is amazing. He always reply and address my concerns at his soonest. And come next day when he is nearby to fix the issue. Approachable and friendly personality. Highly recommend them.
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I’ve been using HomeTeam Pest Control for a while now, and Mike been my technician the whole time. He’s a class act! The team is always professional, friendly, and quick to respond. My home has been pest-free ever since.
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I would like to share my experience with this vendor. I signed up for the pest control program about 2 weeks ago. The technician that showed up to the property was STONED I wondered how was he able to drive let along apply a high pressure treatment on CDA lines without having the right fittings. The technician was not able to successfully apply the treatment from the outside port. Then he proceeded to wanting spray inside and spraying the inside with and outside treatment. I call the office they said 1 application wouldnt harm but if they continue to spray could have negative impact on human health. I immediately asked to cancel the service the apologized and said they would cancel the service at no charge. Few weeks go by they sent me a bill for $88 saying that i needed to pay for the treatment. I would highly suggest that you do not use this service.
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Carlos is always great when he treats my property, his customer service should make HomeTeam proud! Always polite, attentive, and thorough.
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Carlos is phenomenal. He always goes above the call to ensure we're well taken care of. REAL customer service is unfortunately a lost art but Carlos gets it and is a prime example of the kind of people you WANT working for you. Keep him at all costs!
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Everyone I've interacted with with Home Team has been great! Highly recommend for pest control and termite warranties. Special thanks to Homer, Kevin and many others whom unfortunately I can't recall their names for their above and beyond customer service and support.