Insight Pest Solutions

4.5
  • 660 University Blvd Ste H, Birmingham, AL 35233, United States

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Reviews

4.5 Out of 5.0
  • REGINA VICKERS
    Oct 06,2025

    Mr Blake had great customer service he was friendly and on time,very respectful and got the job done .

  • Tony Myles
    Oct 06,2025

    Good service fast and very respectful he go over and beyond to get you satisfied with the services

  • James Lacey
    Oct 06,2025

    Great customer service! Very prompt and made sure to let me know the completed order and assured if anything comes up that he would be back out!

  • Sharron Allen
    Oct 06,2025

    Joe was great. Unlike the others that have been here. He took his time and made sure he got every inch of the places that needed to be taken care off. He was very thorough. These are the two that was sent at different times was here all of 10 minutes and said they were done from now on. I would like nobody but Joe to come in service my house.

  • Kristen Bowling
    Oct 06,2025

    They were the most professional, respectful, and polite guys both times that I've been in contact with them. I have and will continue to tell everyone about them! Great Group! Loved the entire experience!

  • Ashley Parker
    Dec 02,2025

    Does not match the “promises” they make. I was told they give monthly service. For $79 a month I was thinking great, I’ll take that monthly service! They also promised amazing customer service 🙄🙄. No, they don’t come out monthly. You have to schedule the service (no one told me that) until I called to see why they haven’t been coming out. They said you have to call and ask them to come out. I said okay well I need to schedule a service. I’m patient, I get it. So I scheduled the service. No one ever came out on the scheduled date. I kept getting reminders after reminders and no one ever came or called to let me know they couldn’t make it. But I continued getting charged that $79 a month though. They came in August and haven’t seen them since. Save your money and go to Cook’s. Cook’s really is great with customer service.

  • LaSheta 39
    Dec 02,2025

    This company is a joke! A tech came out giving a whole spill on their contract. Stating they would waive fees and would send someone back after the first service to spray the inside of my home! And most certainly no one showed up or even called to say they would not come. After I signed this said contract I read over it in detail and decided to cancel this service immediately. I emailed them and contacted customer service The Day after the contract was signed well within the 24hr cancelation period and no one responded or even acknowledged that they had received my cancelation! Now they think im going to pay a cancelation fee bc of their lack of communication. I think not! And the fact that they just schedule visits unbeknownst to you or when you are not present is crazy to me! Now the harassment has started about cancelation fees and etc but why didn't anyone respond when I emailed and called the day after to cancel this service!? A scheduled tech unbeknownst to me called out of nowhere stating they were on the way for an appointment that I did not schedule at all! I explained to the tech that I had been sent a cancelation for this service and service were no longer wanted. The tech was very nice and respectful and stated they would let them know immediately. In others these people to me are scammers and please be aware of their unprofessional business behavior!

  • Bill Pesnell
    Dec 02,2025

    Andre arrived at my home to do a yearly rodent check. He was very knowledgeable and professional yet friendly at the same time. He deserves the utmost of positive recognition because although I am facing a rather stout situation, he made me feel less anxious and more at ease. We discussed plans to remedy the situation and he has stayed in touch since to ensure that if I had any questions or concerns they would be addressed quickly and efficiently. The rating of not sure on how I felt about the price and what I paid are incomplete as I have yet to actually put the plan in place. Andre couldn't have been more thorough. He truly is an assert to insight. A++

  • Andrenette Williams
    Dec 02,2025

    I am very pleased with Insight. They were very helpful and knowledgeable concerning our pest control needs. Every time I call and ask a question they were on point. I am a new homeowner and having a company/technician who is kind and fair priced is important. Thank you Insight for a job well done.

  • Tanya
    Dec 02,2025

    Danny, Sales Representative, and DeShaun, Technician, were very professional and personable. They didnt make me feel uncomfortable or embarrassed about my home being a little unkept. The price was very affordable and reasonable for what they were offering. Mr. DeShaun sprayed on the inside and treated the outside. Also, it is pet friendly and I didn't have to leave my home as it was being treated. I am very thankful. I would recommend them to anyone with a pest problem or just need to maintain. Thank you Insight....

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