I may not have been there in person, but Al did a wonderful job staying in touch. He called ahead to remind us about our appointment and checked to see if we had any questions or concerns. He also left really helpful notes afterward. I truly appreciate the clear communication and the extra effort—thank you, Pest Solutions!

Ethan recently came to my home for pest control service, and I have to say—he did an absolutely fantastic job! He was professional, thorough, and made sure every concern I had was addressed. His attention to detail and friendly attitude really stood out, and it’s rare to find someone so dedicated to their work. I was disappointed to hear that Ethan may not be assigned to my home again because of route changes. I would like to kindly request his manager to make an exception and continue sending Ethan for my services. He has set such a high standard, and I truly trust his work. Thank you, Ethan, for your outstanding service!

Jacob C. I was really happy with Jacob‘s work ethic. He was very polite. He did exactly what he was supposed to do and More, he asked if there is anything else you would like me to do and he wasn’t gonna leave until everyone was happy, and he was very polite. I like that the most of all, he was very polite and not trying to hurry up and get out of here he was mellow and doing what he needed to do,I really like… people these days don’t do that no more. I have never ever gave a compliment to anyone in my whole life… , I complimented people lol but not online and compliment them through google. Everyone have a great day thank you Jacob for everything you’ve done.

Mike H from Insight Pest Solutions is outstanding! His customer service is top-notch—always professional, courteous, and on time. He communicates clearly and efficiently, making each visit a breeze. Our home has stayed beautifully bug-free thanks to his dedication and expertise. Highly recommend Insight Pest, and especially Mike H, for anyone looking for reliable pest control!

Insight Pest Solutions in Federal Way continues to impress! They’ve been thorough every visit, always asking if we’ve noticed any issues and making sure nothing gets overlooked. Love that they text before arriving and leave a detailed report after. Today’s service was above and beyond—huge thanks to the technician! It means a lot that homeowners can actually see the work being done, showing real value for the service. Always a great experience, but today was exceptional. Thank you!

Parker was great. Was very detailed and specific what he was going to do to treat our ant issues. Would like to request him again on our next treatment.

Ethan and Jose were incredible. Ethan saved face for this company I will surely have to say. Lack of order and communion from the business services aspect of insight caused them to almost loose our business until Ethan arrived. These two techs, especially Ethan (I didn’t speak too much to Jose) had top notch knowledge and confidence. Way to go field team.