Lady Bugs All Pest Solutions

4.5
  • 2975 Brighton Henrietta Town Line Rd #110, Rochester, NY 14623, United States

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4.5 Out of 5.0
  • joseph maphis
    Dec 02,2025

    Adrian was very professional and an absolute pleasure to deal with. He was great at explaining what he was doing and the process he was taking to eliminate our pest problem. I really really really enjoyed how he did his job and am really glad that you sent this particular person. Way way way better than the last person that ladybug had been sending us and Adrian did a lot more detailed work to get rid off the pest. I truly am looking forward to the next visit

  • William Donovan
    Oct 15,2025

    I found Lady Bugs to be a very friendly, reliable service. With two sprays that stopped my roach problem and answered all of my questions. I appreciate their transparency, service and how they welcome any and all questions and concerns. I highly recommend them!!!

  • Lauri Root
    Oct 29,2025

    The people at Lady Bug All Pest Solutions are wonderful. They are professional, friendly, and knowledgeable. It was very easy to contact them and make an appointment. Tyler did a great job, he sprayed our huge wasp nest and treated all around our house to prevent further nests. Wes kept me informed of everything that was happening and came out the next day to remove the wasp nest since the wasps were too aggressive to remove the nest on the day of the treatment. I highly recommend Lady Bug All Pest Solutions!

  • Stella Mower
    Oct 10,2025

    They are awesome. We love ladybugs so much. They come out as soon as we need them to. They are well educated and Services are always professional Wes was awesome. Jose always takes care of our property but when he’s not around Wes steps in and helps out What a great team

  • Stacey Johnston
    Oct 15,2025

    We recently hired Lady Bugs for pest control services, and I can’t say enough good things about them. From start to finish, they were amazing—responsive, professional, and incredibly friendly. They took the time to answer all our questions, explained the treatment process thoroughly, and made sure we felt comfortable every step of the way. They were especially kind to us and didn't make us feel silly for our unreasonable fear of spiders lol They arrived promptly, worked efficiently, and went above and beyond to ensure the job was done right. If you're looking for a reliable pest control service with top-notch customer care, I highly recommend.

  • Tatyana Nguyen
    Oct 15,2025

    DO NOT GO WITH THIS COMPANY!! If I could rate this company a 0 I would. I signed up with Brandy and now Brandy no longer works there a week later and my price has changed. Wes the manager acted like it was always that price. I told Wes the manager if that’s true then I’ve been told misinformation and that it was not my fault and to listen to our phone call. He responded saying he would go check but I’d have to still pay $150 Cancellation fee. I was charged $70 for service that was not completed. I never signed a contract and he was pissed when he found out it wasn’t signed ( brandy didn’t mention a signature ) so he was unable to charge me $150 cancellation fee & seem upset about that. I requested a refund for what I was charged and Wes denied it. Wes the manager is very rude & unprofessional. Big time hustler and hard up for money. I wanted to talk about canceling and me being misinformed about prices but He kept talking over me about contracts and having someone come out again to get me to stay with the company that I’m unhappy with. I don’t feel that the products that this pest control company uses are good. He kept on with talking about contracts and I got overwhelmed and mentioned to him that me and my mom have been going through a lot due to my father passing away & that we would like to cancel due to us just getting started and already having bad business. He responded with “ this has nothing to do with your father…anyways then goes on talking about me staying with the company.. all I could do is confirm it’s been cancelled and hung up. Would not wish this kind of customer service on anyone & karma goes to Wes the manager. Brandy was excellent so no wonder she no longer works there! If you are considering this company do yourself a favor and don’t waste your time. Good luck everyone!

  • Robin F
    Dec 02,2025

    Excellent!! My Mom recommended them after I had some not great experiences w/ national companies. Lady Bugs has been great with service, results, & support w/ any in-between issues. I am very pleased with the company.

  • Suzy the Banshee
    Oct 29,2025

    I found a couple hornets in my attic and immediately assumed the worst, and Ladybugs came out the next day! Wes was super great, he assessed the whole outside of the house and sprayed their suspected entry point, then went into the attic to kill the ones I had seen. Explained the behavior of hornets and assured me that since they were near windows, they were probably lost and the nest was likely where he had sprayed outside. I feel so much better and would recommend the heck out of them!

  • Ikiesha M
    Oct 29,2025

    Sorry guys this one is a detailed one. But believe me when I tell you the staff at Lady Bug All Pest Solutions are incredible. I freaked out when I found a little critter on my carpet and instantly thought the worst. I googled exterminators in the area and I swear the Lord told me "go with this one" and that was Lady. They allowed me to drop off the critter to identify it where I met Wes and even the own Dara. Wes was even kind enough to check my rental car quickly for me. The other experts looked at the critter i caught and assured me it wasn't what i thought and man was it a relief. But it wasn't just the assurance of the insect that brought me relief, it was the simple kindness of the staff. They LITERALLY treat you like family. This is the kind of business we need to support and I promise you, you will not regret it. Thank you so much to the staff at Lady Bugs All Pest Solutions.

  • Paul Lampe
    Dec 02,2025

    We were having a problem with bees and within 24 hours Lady Bugs was onsite solving the issue. What I appreciated was their willingness to educate me about how I can prevent this in the future.- three weeks later we heard mice it attic. A different technician came to house with same great service!!! I wish I could give more than 5 stars

  • Pamela Fitzmorris
    Dec 02,2025

    This was the first time I used Lady Bug. I was so impressed with our technician. He was well trained, professional and down right friendly. We had a fairly significant bee issue and our tech put an end to it. We are so grateful that there are good people who do an exemplary job. We will always used Lady Bug. 🐞

  • Kellie
    Dec 02,2025

    Ladybugs is very responsive, showing up in a timely manner to assess the job. The service provider educates you on how to prevent the issue from continuing, as well as treats whatever is needed. They are very helpful!

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