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Reviews
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Marlborough pest control got bought out and the company has gone downhill completely. They where at our house in the spring and the tech that came out didn't expect anybody home but I was home that day and he sprayed the outside but did not check the mouse traps on the three floors of the house that they said they would check when they set them in the fall the previous year in the spring time. The tech said to me that would be an extra and to call the office. They don't care anymore unfortunately!
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If I could give less than one star I would. This company has been impossible to reach, has not shown up twice in the last three weeks to handle a swarming bee problem at my BUSINESS, and we are/were a client of theirs. I emailed them, called several times, left messages with my personal contact info and they never called back after missing the appointments, leaving us in a lurch with a growing bee problem. The most unprofessional company I have ever worked with. I don’t know how they are still in business, they have lost ours for sure.
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Called them about a wasps' nest, they have been out twice and IT IS STILL THERE. Someone said they don't like to use ladders. Well guess where wasps build nests? UP. HIGH. In this case, on the eave. Don't give this company your business!
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Excellent company. Their front office and onsite associates were down-to-earth, knowledgeable, and genuinely friendly. It is so hard to find this type of customer service.
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We highly recommend Marlborough Pest Control! A true 5 Star company. We had an unknown issue at my parents home, we gave Marlborough Pest Control a call and they sent a tech out to take a look. They found the issue and it turned out to be a simple issue, we were told what to do stop it. The other good news is their termite protection plan that Mom signed up for years ago worked perfectly, no evidence of termites were located at this time. Good choice Mom! If you need your home inspected for pests, these are the people you want to do it! Special thanks to Kelly and Mike, excellent work!!! Thanks again...