Caleb was awesome. Extremely knowledgable, answered ALL my questions & was genuinely concerned I had ALL the signs of BB’s & was absolutely certain of it. So Caleb could have easily sold me his service, or simply said ‘you dont’ & left for his 2 hour drive home. Instead right off he told me I was wrong. And then spent the next 1/2 hour answering all my questions & looking in more places just because I asked him to. I am very lucky I didnt. But if I had he would have been who I hired - hands down!

We had Midwest out to fumigate for bedbugs in a Triplex of mine. They only treated one of the apartments and to much of my concern I reached out and asked if there was ANY possible way that the bugs could be pushed to another apartment? They laughed at me and told me "absolutely not, they are killed on contact" ... I then asked if we started seeing them again if they'd come back out to follow up, and again they laughed at me and said "like I just said, they are killed on contact, they won't come back" ...I left it alone as I felt reassured the professionals knew better than me. Not long after the fumigation one of my tenants was seeing them again (the apartment that was having the issue and had been treated) ...we reached back out immediately and were told "just spray em when you see em" At this point my ENTIRE building has them and the infestation is growing RAPIDLY!! Not only do I have a much bigger, much more expensive issue on my hands -- but I am losing tenants -- and in the small town where we are from, word travels fast and my reputation as a landlord is being trashed. I have reached out to the technician I spoke with and also the company. They have been zero help in making this issue right and were very unprofessional with how they spoke with me. They advertise a "100% GUARANTEE KILLS ON CONTACT" which is the key reason we chose to hire this company on. They have only made the issue WORSE (much worse) and at this point they have stopped communicating with me at all. If I could leave ZERO STARS I would, but Google makes you leave at least one. CUSTOMER BEWARE!!! For the same price -- just save yourself the stress and money and HIRE TERMINIX and get it done the right way the first time! They are so much more thorough and they offer ALOT more under the same price that Midwest offers.

I recommend Midwest to everyone. Not only for piece of mind but i now have a pest free home once again. Thank you very much for your wonderful service!!

An elderly friend of mine discovered bed bugs in their home! We contacted a local pest control company that highly recommended Midwest Bed Bug Services. They quickly responded, scheduled the treatment process, explained verbally and in writing what we needed to do to prepare. They arrived promptly, treated the home as they explained. Everything was done thoroughly and professionally! They even called a week later to be sure we were satisfied and bug free. They provide a 90 day warranty. We highly recommend them!

Very Professional Service. Arrived on time, and left later than expected. They really wanted to double check & make sure the job was done properly. Highly recommend