Fransisco is the best service tech we have ever had! He was so thorough and thoughtful. He took his time, got every corner both inside and out! I am so happy with my service both at our house and our office. Thank you Mr. Buggs!

10/10 I would recommend. Had some issues from another company. Ken came out and was exceptionally thorough. He got me setup and Bobby, the technician, got everything taken care of. They were great with me running late and still took the time to go over everything.

My experience with Mr Buggs in Pelham AL has been very positive. I have 2 pest control services with them and 2 termite contracts. Scheduling service is very easy and follow-up a few days before the service date is always done. Then the technician will text the day of the service and will let me know if he running a little late. One thing that is important to me is that the same person services my locations each time. Mr Buggs provides the same person - I do not have to get a new person familiar with my work each time. It is the same with pest control and termite protection. Bobby is very easy to work with and explains to me what he will be doing. He is receptive to my questions. I highly recommend Mr Buggs in Pelham. I do not live in Pelham but they service my homes in Clanton and Indian Springs AL.

I reached out to a handful of companies for a termite bond. Mr. Buggs was high on my list because they were recommended by a couple of friends. This was the ONLY company that took days to respond to my initial inquiry and then gave me excuses when he finally called. I still set up an in home quote where he showed up a half hour late, with excuses, and then wrote the quote on the back of their business card.The quote was reasonable and against my better judgment, I agreed to use them. I call the guy 5 minutes after he left, had to leave a vm and texted him as well. Five hours later he calls me with more excuses as to why it took so long to return to my call. He says his tech would be there by 3pm that day. The tech calls me at 4pm and says he’s helping a friend who broke down and it would be 5pm. I asked him to callmme when he was on his way. At 6pm, I had still not heard from the tech, so I called him. He said he was 8 miles away. By 6:30pm, I was DONE. I texted both the tech and the ‘excuse guy” and told them I would not be needing their services. The “excuse guy” texts me and says they already completed the job. Umm, no he didn’t. Then he texts me and says his tech was busy helping other customers. Umm, no he wasn’t. The tech shows up at 6:50pm and thinks I still want their service…

I has originally contacted Mr Buggs for a qoute on an 8 unit apartment that had a crawl space with termite damage in Nov 24, I received a qoute, shopped around and also it took some time for me to close on the property. Several months later in April I found Mr Buggs to be reasonably priced, excellent customer service on the phone, easy billing, reliable service, top notch job done complete with pictures during the process. Im very happy with the speed, the workmanship and the people in the office. Shout out to Mr Buggs, Gracie and all the team. If there were more stars to give I would give more. Definetly will be my go to for pest.