My exterminator is the best company in northern Virginia. I've been using my exterminator for 3 years now and i've never been disappointed they have been very considerate and would come sooner if I need them I highly recommend my exterminator and Benji it's so kind and very efficient

We called My Exterminator with high hopes after reading their positive Google and Yelp reviews (which are all 3+ years old!). Three treatments and $1200 later, our bedbug problem was not just unaffected, but actively MADE WORSE by the technicians utter incompetency and lack of care. I'm writing this review to spare others the expense, pain, itching, and emotional drain of dealing with this totally incompetent and untrustworthy company. MyExterminator, AKA Enviro-Tech Pest Services portrayed themselves as experienced bedbug professionals who assured us their treatment would easily take care of our bedbug problem. After forking over $1200 for a 2-spray treatment, we were greeted by Chris the technician, who immediately dispelled any illusions we had about MyExterminator's professionalism. He arrived to every appointment over two hours before the appointment we set (and took time off work to be at home for). He clearly was putting in the bare minimum effort, and after telling us "this will be too easy," applied the spray totally haphazardly with utter carelessness. He didn't even bother to lift or move objects to spray behind/under. Worse, MyExterminator's technician clearly didn't know ANYTHING about bedbugs. When shown the bed-bags we had around our mattresses (a basic treatment step mentioned by just about every online source out there), he cluelessly asked "what's with those bed condoms??" Worse, the technician didn't have a clue about what the chemicals he was using were or what they did. The second time he came to treat our home, he was so checked-out that he mistakenly used Tallstar (general bug spray for roaches) instead of CB80 (spray formulated primarily for bedbugs). When my roommate caught the mistake, he called a manager at MyExterminator who told him "Sorry about that, we'll have him switch chemicals." The manager proceeded to call the tech and tell him privately "not to worry" about spraying the wrong chemical and that they were "basically the same." Of course the tech told us this and left without fixing his mistake. Before hiring them, MyExterminator had promised us verbally numerous times that the 2-treatment spray came with a 1 month warranty, during which we would get a free follow-up treatment if we found a live bedbug. Of course, MyExterminator's careless treatment was ineffective, and when we called back to ask for our treatment under warranty, MyExterminator claimed the warranty "wasn't in the contract" and that they wouldn't honor it. After confronting them about their verbal promises, MyExterminator claimed to have a "computer malfunction", hung up, and ghosted us for a few hours. Though MyExterminator eventualy agreed to honor the warranty they promised us, when the technician arrived, he once again sprayed in a careless manner. Worse, he failed to close the bed-bags on our mattresses again before he left, allowing the bedbugs trapped inside to escape back into the home. The tech's completely reckless conduct actively made our bedbug problem worse. Take your money elsewhere!

We used other exterminators but My Exterminator was the best price for excellent quality. We hired them because of large rats gathering under the bird feeders. My Exterminator got rid of the rats, using a product that was safe for our dogs. Three years ago, I told their technician, Corey Wright, about a scary invasion of spiders in the backyard and garage. He went on a mission to get rid of them and provided me a detailed report. They started to come back last year and once again he successfully got rid of them. This year I told Corey about bug activity on the side of the house and he found a large ant colony under the bushes and wasp nests in the ground. He took care of it that day. I have another company doing the termite inspection because of a long-standing contract, and that company tried to get my business for the spiders, etc. but there is no way I will give up Corey’s responsiveness. For a good price, this company provides the best service, largely because of the dedication of its employees (including Melissa, who answers the phone).

We've been using My Exterminator for many years for both home, mosquito control and office. All the technicians are friendly, clean cut, well mannered, trustworthy and non judgmental. They make you feel at ease, no matter how difficult your situation is. They are at the top of my short list of absolute favorite local companies!

I used my Exterminator on my personal property and have been pleased so far. I am a licensed realtor so I plan to refer my clients to use My Exterminator for any pest issues going forward. I believe in lifting up local businesses so great job. The Exterminator was very professional and courteous.