Edited 9/17/25 - I would like to add that since this review, we've been in contact with the company, and they are kindly working to repair and rehab our yard at no cost to us, which I greatly appreciate.** We are deeply disappointed with the service provided by New England Lawn Care. As new homeowners in the area, we were upfront about our limited knowledge of NE lawn maintenance and our desire for clear guidance on caring for our yard. We explicitly communicated our expectations and sought professional assistance to ensure a healthy lawn. New England Lawn Care informed us that our yard had a grub infestation, requiring aeration, reseeding, and a year-long treatment plan to restore its health. We trusted their expertise and invested nearly $3,000 in their services over the course of a year. Unfortunately, our yard is now in worse condition than when we started, with the grub problem persisting despite the costly treatments. After multiple attempts and numerous emails back and forth to address these ongoing issues, we received an unsatisfactory response from the owner, who stated, "It is also very possible you are experiencing a host of other pest-related problems now, including both chinch bug and bill bug infestations. We are finding them throughout all areas of Western Massachusetts. As I stated earlier, lawn care is nothing more than continuously managing one problem after another. Two years of continuous service is typically required to achieve desirable results. There is no final resolution, there is no end, and there is certainly no benefit in observing a lawn under summer stress at the end of August." The owner did not visit our property to assess the situation and instead offered a discounted $2,700 plan for another year of service, implying that our expectations for a healthy lawn after one year were unrealistic and that these pictures and results were to be expected with the services we've paid for. We find this response dismissive and unacceptable, given the significant investment we made based on their recommendations. The condition of our yard speaks volumes about the quality of service and expertise provided. We caution others considering New England Lawn Care to carefully evaluate their services. Our experience has been frustrating, costly, and ultimately ineffective, leaving us with a lawn in poorer condition than before.

New England Lawn Care has been doing our yard for several years. Our lawn always looks immaculate, people always stop and complement us on how nice it looks. We have had many other lawn care services and they definitely are the best we’ve ever had. The staff is extremely knowledgeable. When they see an issue in the lawn, they bring it to my attention and educate me on what they see. We also have 2 dogs and they always notify us prior to coming. I highly recommend New England Lawn Care if you are looking for great service and a beautiful lawn.

New England Lawn Care Inc has been providing services for our home for more years than I can remember. Professional, friendly, and always available to answer questions. Their expertise and reasonable prices will keep us as customers.

New England lawn care has been doing my fertilizing for a few years. They have rehab, my whole lawn into a beautiful lawn. I had a new septic put in and at this time the redoing it all again for me always on time. Service is always top notch. Staff is very welcoming and can always answer my questions. I highly recommend them.

On behalf of Blanco Electric, we appreciate the service New England Lawn Care has provided. From the initial interaction with Jake, who went over all the services and the benefits they provide. Jake then kindly introduced Jay to the property who'd be person servicing the lawn, to ensure everyone was familiar with the property for the best possible experience. We were then introduced to Kelly, who was so kind and helpful in assisting getting us enrolled in the services, and set the expectations so we knew what the next steps were. We highly recommend New England Lawn Care, their customer service and desire to provide the best care to your lawn is top notch! Thank you Jake, Jay, Kelly and Team!