Some guy from the company came to my home, UNANNOUNCED. He was knocking excessively and ringing the doorbell. I have extremely protective dogs and a newborn baby that he woke up out of his sleep with the unsolicited visit. I called the corporate number and spoke to a lady named “Tina” who pretty much hung up in my face. Now, I would be in the wrong if his silly actions would have resulted in a different outcome. If you do not have an agreed appointment, then do not show up a persons home. Furthermore, I don’t even have any services with you all. I didn’t sign up for any. And I canceled the home warranty for termites as I already have a pest control company that provides those services at my home. Please be mindful of these actions for future encounters at people’s place of residence who may not be as empathetic as I was in the moment. Never knock on a persons door with such voracity and force as this man did at my door. Had I been home at the time…..I pray the manager talks to this worker.

I recently moved to a rural area, and with our home built on old farmland, critters are everywhere. Northwest Exterminating has been amazing—I’ve used them at other properties in different states, and their service is always consistent. The team is friendly, helpful, and their treatments really work. Highly recommend!

All of the staff members are great to work with (especially Luke), very professional, communicate clear pricing and work expectations, & very responsive. And, of course you get all of this WITH great prices and quality work. I was so impressed with the initial work, that I requested this same company for two additional projects at my home. I highly recommend Northwest Exterminating.

Keith is very communicative and timely with my appointments. He happily delivers the services in the areas of my home that need it the most. He has solved every insect issue I’ve reported to him. Very professional.

I want to give a shout out to Dan S. who came to our house to inspect for termites .Once they were detected , he followed through with scheduling treatment . Dan was very personable , courteous, and professional . Once finished , he explained in detail what steps he took to treat . Very pleased with Dan and Northwest !!!!