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Reviews
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I had a mouse come up through the grate in the front room in the evening. I contacted them in the evening and they came out to the house by the next morning. Tyson seemed knowledgeable about mice and did everything expected to take care of the situation. He showed up on time, listened and was respectful of the house. He booked an appointment for the following week to check the traps. He was late and I had to call the office to find out the ETA. This week he was supposed to come back and pick up the remaining traps and finalize the project. There was no contact from the office as to his arrival time. I called the office and it turns out he was sick, but they didn't call. I was waiting at the house!!!Don't hire this company! Their customer service is unreliable!
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I highly recommend omni pest!! I have worked with several pest control companies in the past two years and Matt and his team are by far the best which is why I have switched to them. Matt and Zachary have both been to our home for carpenter ant issues and were professional, friendly, and had great communication. Matt and his team always have responded quickly to my messages, and they truly stand by their work and care about helping. They have scheduled us in same week when needed, and are great at explaining what we can do to prevent further issues with various pests. We will be switching our rodent care to them after seeing how excellently they have assisted us with carpenter ants. Five stars!
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We have had Matt come out to service our home for the past few years. He has always been kind, accommodating, and done great service. We originally had him come out when we suddenly had an influx of ants in our basement. It only took one treatment and they were all gone. We continued to have him come out to treat for spiders, and honestly I think I would have lost my mind by now without him. I'm terrified of spiders and his prompt service always helps keep them at bay. Any time we see more spiders around the house than usual we text him and he comes out within a few days to make sure things are taken care of. He has hired employees since we first started having him come out, and they have been wonderful as well. I highly recommend them!
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Matt is a great person and a man of his word. Prices were fair for how many times he came back to property (3 or 4). I paid to have my mother use his services also as he was very efficient and solved the problems at hand in an hour or two. He has extensive knowledge of pests (rodents in my case) and patiently explained the entire process. Prices are not the cheapest but would you rather save a little money and have rats return in 6 months? Pay Matt as I did and he will ensure the traps are empty for weeks after he leaves. Other companies do no such thing. Thanks Matt for a job well done.
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I was pleased with their service. They responded to me on a Sunday (I had a wasp's nest inside my home, so it was a bit urgent), were out by Monday AM (I could book online), and they dealt with the issue professionally. Their cost was a bit (~$50) higher than some of the other places that got back to me on Monday, but I was happy to pay it to get the issue dealt with.