I had my monthly inspection today. Jose Perez was so friendly and had a smile on his face. The inspection that he did is the most thorough one I've ever had. He is a real asset to your company. I recommend Jose to any Orkin customer. Great job, Jose!

Hector is the best! Since the initial inspection and at every bi-monthly service he is always knowledgeable, quick, and professional. I have seen a real difference in my pest problem thanks to his intervention.

Man, I had our normal spray today and when hector came in i realized how good he is. Always easy to talk to, Very trustworthy, does such a great job. Hector needs a raise! no, but seriously thank you hector for always do a great job

Lucas is an amazing service tech! He is kind, knowledgeable & very thorough! I would highly recommend Orkin. Hopefully you’ll be lucky enough to get Lucas as your tech!

The Orkin Pro that came to our home went above and beyond our customer service expectations. We plan to continue with Orkin when needed. Awesome job!

Jose came today and did the first phase of service. He was really nice, explained everything very thoroughly and was able to do a walk-through of exactly what he was going to do! He sprayed two forms of insecticide and even did a perimeter spray around the whole house. We are still waiting to see results but in terms of customer service from consultation to phase I everyone has been very kind and thorough.

Jamira was quick, thorough and professional. Pointed out an area I had missed and set up a repair to a missed exclusion area. All part of my long term follow-up. No charge.

Since the work was done today I can only assume that it did the trick. I have confidence that it did. Antonio was friendly and informative. I have a really good feeling about this.

I am writing this review express my dissatisfaction with the service provided on November 24. My tenant scheduled a treatment for that date with a confirmed time window of 10:00 AM to 12:00 PM. Since my tenant was unavailable due to work obligations, I personally went to the property to ensure access. After waiting for three hours, I left without any communication from your team. This was a complete no-call, no-show on Orkin’s part. When my tenant contacted your office, she was informed that the system was down due to rain. If this explanation is accurate, I would like to know how long the system was down and why no proactive communication occurred once it was restored. It is unacceptable that the customer had to initiate contact hours later to learn this information. Instead of addressing the missed appointment, Orkin sent a text stating that someone would arrive between 12:00 PM and 2:00 PM on November 25. I called to confirm and requested a 30-minute arrival notification, which was acknowledged. I also asked to escalate yesterday’s issue and was told it would be noted in the system, with a response timeframe of up to 48 hours. Update: Orkin apologized and we were able to work something out. Updating to 3 stars. I have another treatment scheduled and if they show up to that one, I'll update my review.