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Reviews
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Paul was very informative and understanding. He showed up on short notice and laid everything out to us about the process. Kudos to the dispatcher for fitting us in as well.
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Terrible customer service. We gave the guy a check on Thursday. He said he was coming on Tuesday again to check if new application of pesticide was needed. He never came or called or texted. Called Orkin on Tuesday and they said they would have the technician call me. Nobody did. I was gonna let it go. Maybe one application is all that’s needed even though I paid for a month. Fast forward to today. I get an email saying I have a balance that I owe for the exact amount that I paid. It is not my fault that they haven’t cashed the check. Why can’t they just call me and tell me what happened? Did they lose it? I called all the Orkin numbers today and nobody answers. One guy from an outsourced location tried to transfer me to billing and they don’t even pick up the phone for him. Never again.
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Billy Lewis was wonderful. He did a thorough inspection and made me feel so comfortable that our snake problem could be taken care of. He was very friendly and gave numerous suggestions and offered to come back if we need further help. We would definitely recommend him to anyone.
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Communication is not the greatest - but they are super professional. Blaine did a thorough inspection and explained treatment plans/pricing with no gimmicks. Very straight forward. Dalton completed my job & he was awesome. Everyone was wonderful. Will be contacting them again for any future needs!
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Ben is awesome! Always polite, thorough, and on time. He addresses any and all concerns and takes pride in his job. I highly recommend!