Orkin

3.0
  • 75 Nassau Terminal Rd, New Hyde Park, NY 11040, United States

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Reviews

3.0 Out of 5.0
  • Lori
    Nov 06,2025

    Ants everywhere due to account and management incompetence!! We started seeing small ants coming up floor board in May after having work done in crawl. Had a baby in March so scheduled consultation and follow up quickly. Guy was wonderful sprayed in crawl and on board. He had us check for leaks and seal up floor. Month later our follow-up cancels so we go out. Few hours later we see Orkin spraying our bushes on camera!! We discover they sprayed for mosquitoes not ants. Month later the ants are back! We call to fix the issue and instead they keep telling us we have a mosquito package and first available appointment is week out. Refuse to expedite or refund. Now the ants are everywhere including our baby’s room, counters, bathroom, dining table, closets and couches. It took 4 agents to finally resolve. However, the infestation is now so severe due to such horrible service and massive error that every single room has ants. Update: Orkin finally came on 8/26 and hundreds of ants are out eating the gel in kitchen and bathroom. Unfortunately, the gel lost potency after one day. Long story short stay away from Orkin. We even tried calling the number below after review and they still did nothing. Orkin is a terrible company

  • Donna Ball
    Nov 06,2025

    After several calls in July to finally schedule an appointment for mid August the serviceman never showed. Now in October after several more calls to schedule an appointment a tech called to say he was available to come by. Though extremely polite and personable he wasn’t “certified yet “ to change the termite nate’s on my property. Felt like a placate visit for the delays. Plan to schedule a follow up to have the baits changed.Orkin should do better.

  • lynn darling
    Nov 06,2025

    I was very impressed with Giovanni, the Orkin representative who was there to deal with a serious roach infestation. He was smart, knowledgeable, confident and answered all my questions. He was the first person to actually listen to the history and details of the problem and develop a plan accordingly.

  • Janeen DeMatteo
    Nov 06,2025

    Very professional and very fast. My first time using Orkin and I’m very pleased. The tech that came to the house was so nice and helped me wrangle my cats out of the way.

  • Eileen Cooper
    Nov 06,2025

    Worker arrived unprepared to remove yellow jacket nest above my 2nd floor bedroom window. He said he was filling in for original person who was on vacation Other than a spray can he was not equipped with a ladder, safety suit or anything needed to remove the nest. He was very apologetic. Our charge card was used. Spoke to rep, who was also apologetic. He assured us that this will corrected , but not until next week. Not fun having buzzing bees at the entrance of your home. Hope this problem will be taken care is quickly. To be continued..

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