Unprofessional Scheduling and Poor Follow-Through I’m extremely disappointed with Orkin’s service. I had a follow-up appointment scheduled for June, and not only did they miss one, but two appointments without notifying me or calling to reschedule. Now it’s July, and I’m back to square one with bugs still coming into my home — clearly, the issue was never properly addressed in the first place. Although I do want to say one of their technicians is very sweet and caring but we don’t always get the same tech. What’s most frustrating is their lack of professionalism when it comes to customer communication and scheduling. They don’t show up when they say they will, they don’t return calls, and yet they are very quick to charge for services — even when the job hasn’t been done properly. It feels like once they have your payment, the follow-through and customer care are no longer a priority. I expected better from a company with such a big name. Definitely rethinking using Orkin going forward.

My tech was so professional and very easy going. He did a great job with my house. I enjoy the professional service. I can not say enough about the services.

My appointment today was very thorough. Jonathan was detailed, knowledgeable and courteous. He provided realistic advice and treated our home to help support our elimination of unwanted pests. His time and attention to this visit was very much appreciated.

The neglect and infestation (pictured) is how they left my property. Get away from these presumptive, uncommunicative jokers.

Shadrach was very professional and thorough. Arrived on time. Took time to explain the various treatments. Not a single insect seen since he left. Hopefully, it stays that way.