Orkin

3.5
  • 205 Summit Point Dr Ste 3B, Henrietta, NY 14467, United States

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Reviews

3.5 Out of 5.0
  • rebecca burgess
    Dec 02,2025

    Dave was prompt, friendly, extremely knowledgeable and professional. He went above and beyond our expectations in the extermination of the yellow jacket nest in our foundation. The location of the nest allowed them to enter the basement. Dave diagnosed the situation quickly and remedied it, 3 hours after our initial call. The price for service was very reasonable. We would highly recommend Orkin.

  • Dan C.
    Dec 02,2025

    David T. was great: friendly and knowledgeable. He may do this with all his customers, but I feel like he went above and beyond. Hopefully my pest problem is over, but if I have to contact Orkin again, I’d be happy if David showed up.

  • Lorie Dennis
    Oct 15,2025

    Jessie was fantastic! He took the time to chat with me! He explained the "ins & outs" of "bugs, bees" it helped me understand the goings on of the little creatures he was taking care of!! I'd recommend him in a minute! Andrew was nice too!

  • colleen murphy
    Dec 02,2025

    I was able to call on a Sunday evening to schedule a visit for Monday morning to resolve a bee/wasp infestation in my home. My interactions with the call team and Mike (the technician who came to my house) were pleasant and handled professionally. Mike was friendly and very knowledgeable and he was able to identify the source of the problem within minutes of his visit. He was very thorough with his explanations and follow up instructions. I am very happy with the service I received from Mike locally, and Orkin overall.

  • Michelle Merritt
    Dec 02,2025

    Orkin, whatever “eco friendly” dust you used on my creeping thyme after treating our sugar ants in the basement problem (not sure why you were near my thyme when it’s not near the house), you RUINED them.

  • Clare Clemons
    Dec 02,2025

    We hired orkin 10/6 for orkin shield, pest control and gutter guard. They came out a few days later to do the gutter guards and orkin shield. We paid them in FULL $6586.92 on 10/9 and they were supposed to come back and put on the down spout guards but NEVER did. Never showed up for the Pest spray.We ended up calling a different company who came out the very same day! Orkin is a very unreliable company. There has been NO communication at all from Orkin. We have left several messages and no call back. And for their product to come off after a little bit of wind is a little concerning. We feel we were taken advantage of and sold bad product. We asked for the 30 day money back guarantee but this company had refused any communication from us. Again we paid them in FULL $6586.92. I added 2 photos of the gutter guards that are coming off after 2 weeks. UPDATE: 11/16/25 We STILL have NOT received a phone call back from Orkin even though they responded pleasantly to my review on Google telling us to call them. We have left more than 10 messages for the manager Justin and not one phone call received back to us. I have also updated with a new picture of the broken leaf guard that has now fallen off our roof completely.

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