I had dealt with Scott when he was with another company. He was always friendly and customer-oriented. When I learned he had started his company, Pinellas Pest Pro’s, I hired him because I had an ongoing problem with rodents under our mobile home. Scott charged me a total of $925, and he stated this would be a lifetime guarantee. Everything went well initially; however, as time passed, he stopped showing up when he said he would. I addressed this issue with him, and he has not returned my text and has not been back to rebait the traps. I had to buy the vent caps, Scott said he had ordered them, but never put them in. He only put metal strip on one side, he used wire everywhere else. He certainly took advantage of me! ***I want to respond to Scott. A neighbor told Scott I was having a rodent problem, and he came to my door and said he would take care of the situation! Scott said he would return in the morning. When he did not show up, I called the office and left a message. When he did not return my call the next day, I called the office crying. I was frustrated with the rodents' noise and confused about why Scott had not responded or called. When he called, he said, “You sure stirred up a mess.” I had canceled my pest control service, and it was with the company Scott used to work for; they called him and were upset that he had taken away one of their customers. As far as my posting reviews, I post reviews on companies that do not give good service; however, I also post positive reviews. As far as yelling and cursing, that did not happen. I may have dropped the f-bomb, but I am guessing they had heard that word before. Did I tell Scott how to run his business, suggesting that if he tells a customer he will do something, he should do it? He did move some furniture off the lanai to the carport, which I appreciated. There were a couple of other things that he and his helper offered to do, and then did do. Other than not showing up when he said he was coming, I also addressed those offers. I saw another customer complaining about Scott not returning calls and not showing up. I wonder what that customer did to Scott? Lastly, if Scott believes his work outside my home was worth $700, “bless his heart”.

I have been with this company for many years, and they are an outstanding corporation! Customer satisfaction is always top priority and they will (and have) gone above and beyond to assure this. The owner, Scott, is authentic and sincere— and his right hand man has been trained to walk in Scott’s footprints! You simply can’t go wrong by choosing this company to assure your home is pest free!!! Give them a call— you won’t be sorry!

They are very good at what they do. When we first started with them we may have had a problem I don't remember! We have not had any problems since we have had them. They are a great company to work with.

Scott and his team are Great guys! They are straightforward, quick to respond, do a great job, and charge a fair price.they came on short notice to remove a dead rodent, fixed my screen barriers and did it all within one day. Scott also sprays quarterly around my place for red ants and other insects. Highly recommend!

Very good to. Work with. I had a misunderstanding about my last treatment and they were wonderful and called to explain. Would use them anytime and recommend them to anyone